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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,476 Reviews

2,476 Reviews of Nissan of South Bay - Service Center

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August 15, 2021

Great Job maintenance was done well. All parts was installed in the right way and I am satisfied with the overall service. I am glad, More

by DRAGON16WESTWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Aug 25, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2021

Great service and decent price.. Knowledgeable and courteous staff. Clean waiting rooms and restrooms. WiFi friendly Will definitely return soon and recommend to friends and family More

by WUNDERWMN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Aug 25, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We are happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. We hope to be of service to you again in the future. Best wishes, Nissan Of Torrance

August 13, 2021

I always bring my work van to get it service here manny was very helpful and professional, from the moment you step in you know they will take care of you. More

by ROMAN_AVALOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 25, 2021 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2021

My experience with Nissan of Torrance was excellent. I made a walk-in visit to the service department and the department service manager helped me when I asked for copies of prior service records which I More

by RATHERHAVEFUN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve, Manny Villegas
Aug 25, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Your satisfaction is our top priority. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2021

Service is always efficient. I always just leave my car and wait for their text or call to let me know when my car is ready. The person who helped me was Manny Villegas. He was friendly and told me the nec More

by JUDY.SOMERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 23, 2021 -

Nissan of Torrance responded

Hello Judy, we are so pleased you enjoyed your visit to Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 11, 2021

I always have an amazing experience managed by Many. I’m very satisfied. Thank you Nissan to have people that cares about you. So happy ! More

by POLIANAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 10, 2021

Appreciate the quick help & fast respond. My friend, Shinji Kokubo, is a regular customer there & he recommends this place. I will definitely come back soon! More

by CUTIEHARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 10, 2021

Manny was very professional and proficient with my service case! I really appreciate his friendly demeanor. He was very calm and confident that my car would get the service it needed. Thank you for yo More

by LROBBS24@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 13, 2021 -

Nissan of Torrance responded

Hello, thank you for the high star rating! We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 09, 2021

Nissan of Torrance is the place to have your Nissan vehicle serviced. Manny the service advisor made sure my vehicle was well taken care of. More

by jbelmont01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Aug 13, 2021 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 09, 2021

I am usually very pleased with Nissan Torrance but my last experience left a bad taste in my mouth. I waited two hours for an oil change with no instructions on how to receive my car back. I asked numero More

by VICKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Aug 25, 2021 -

Nissan of Torrance responded

Hi Vicky, we regret your most recent visit with us was not up to your standards. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We understand that your time is invaluable and that waiting for an excessive amount of time was not ok and could have been prevented. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

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