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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,448 Reviews

2,448 Reviews of Nissan of South Bay - Service Center

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October 31, 2023

Very friendly and knowledgeable. My inspection was thorough and prices quoted seemed reasonable. I appreciate their follow through and explanation of things listed on the report. More

by JCAUCASIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Nov 02, 2023 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2023

Heard a noise like something cracking when braking. Richard had them look into it but they said they couldn't find anything. He said they did an oil change and tire rotation. More

by KURTZ905
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2023

I always prefer to do maintenance to my car, especially when I change the oil and filter More

by Fady Awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nissan of Torrance responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2023

Richard followed through on getting the battery I needed for my car. Excellent customer service. More

by Mariagmoreno
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Nissan of Torrance responded

Hello Maria, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 25, 2023

Manny is very helpful and professional. He made sure the recall on my Sentra was taken car of within 30 minutes. Great service. I was in for service and inspection 3 weeks ago. Manny was More

by SILVIABENNETT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Oct 27, 2023 -

Nissan of Torrance responded

Hi Silvia, thank you so much for your positive comments about Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 25, 2023

Manny my service rep was wonderful. Kept me in the loop of everything that was going on with my car in real time More

by JABA_45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Oct 27, 2023 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2023

2 year service performed on car. Found loose suspension issue causing front tire wear during inspection. Performed recall reprogramming car ready when promised. More

by jim.kohlhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Oct 27, 2023 -

Nissan of Torrance responded

Hi Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2023

This dealership is very professional. Our car was serviced in a very timely manner. Thanks! More

by LAWSONJRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Oct 27, 2023 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to leave a review. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2023

I think I got a greater deal here in comparison to other dealership quotes, however, the service was overwhelmingly long and what was suppose to come with the service, I was offered to buy part of the servi More

by DWRIGHT907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alisa Retunski
Oct 27, 2023 -

Nissan of Torrance responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2023

The service was very quick. I appreciate the good customer service. Would definitely recommend Manny. More

by ALVAREZAZUL01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Oct 27, 2023 -

Nissan of Torrance responded

Hello Azul, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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