Nissan of Westbury

Andre my salesman was amazing he went above and beyond also the new manager nick canone was a great help go see them!! All new staff they really made a difference also the new manager nick canone was a great help go see them!! All new staff they really made a difference More

Larry was amazing. Very professional, knowledgeable with excellent customer service. He made everything go smooth. Very professional, knowledgeable with excellent customer service. He made everything go smooth. More

My girlfriend took her Nissan Altima to the Nissan of Westbury Service Center in Hicksville and was shocked by the blatant overcharging for a simple air filter replacement. Even though the mechanic got h Westbury Service Center in Hicksville and was shocked by the blatant overcharging for a simple air filter replacement. Even though the mechanic got her approval because she was told the work was necessary, they charged her over $200 for something that should cost far less. The staff's nasty and dismissive attitude when she questioned the cost only made things worse. One woman even told her she shouldn’t be able to authorize work in the future since she didn’t know how much an air filter should actually cost. This service center clearly preys on customers, especially women, with their ridiculous prices and poor customer service. Avoid them at all costs if you value your money and sanity. More

Buyer Beware! I should have read reviews before I tried to buy from these guys. if you are searching on line their pricing is a scam! They list the price and then I should have read reviews before I tried to buy from these guys. if you are searching on line their pricing is a scam! They list the price and then have the comments at the bottom that the price shown is AFTER your put $2999 down??? so, the price shown is NOT the price, is about $3000 more. this is very deceptive and no one tell you u til you get the drive out price. Very deceptive and surprisingly not illegal. If they just show the price up front without the deceptive tactics, it makes it easier when shopping! More

In the beginning, I clearly mentioned to the Sales Agent (Shyam Manandhar) that my budget was below $20,000 and I couldn't afford more. I also informed him about another buying offer from Mitsubishi Mirage (Shyam Manandhar) that my budget was below $20,000 and I couldn't afford more. I also informed him about another buying offer from Mitsubishi Mirage SE for $18,000 + Sales Tax + Registration Fee and 0% APR for 48 months. At the beginning of the purchase deal, he verbally agreed with the following. 1. $19,000 + Sales tax + Registration Fee 2. Loan Interest Rate will be less than 4% 3. Two Credit Reports will be pulled out from the Credit Bureaus (One for the Dealership and another for the Bank) He then discussed the above terms with the Sales Manager (Nelson Rivera) and got approval for this Verbal agreement. He didn't advise me to take a Test Drive on this Vehicle model and I was completely blindsided by this purchase deal. Compared to the Mitsubishi Mirage SE model, the Nissan Versa S CVT didn’t have the following features. 1. FAST-Key Entry System 2. Push Button Start 3. Heated Front Seats 4. Rain Sensing Wipers At the beginning of the conversation with the Finance Manager (Dayshon Wade), he printed an Invoice with a Base price of $23.500. I told him that I had a verbal agreement for $19,000 and I walked out. He then brought me to his table and reduced the Base price to $20,500. It's still $1500 more than what I agreed with Sales Agent & Manager. He added a Hidden Bank Fee of $1000 to the loan application and I told him that I didn't want this deal. He then reduced the hidden fee to $500 and they manipulated numbers in my application. The Basic model of the Nissan Versa 2024 is about $30,000, and I have to use a key to manually open the door. When I want to open a Driver's door, I have to insert the key and turn it Anticlockwise. When I want to open the Trunk, I have to insert the key and turn it Clockwise. This feature annoys me every time. Normally, when I lock the driver's door using the Key with other Car manufacturers, it locks all doors on the cars. Whereas in this 2024 Nissan Versa S CVT model, it locks only the Driver's door not all doors. This gives a theft option when I carry Valuable Items in this car. In the year 2000, I bought a Kia vehicle and used a remote button to lock all doors. At night time when I park this Nissan car in a dark area, I have to use a smartphone flashlight to unlock the doors. When I drive this car on the bridges, it' shakes abruptly. During heavy rain/snow, it is hard to drive this car because there's no rear windscreen wiper. How could Nissan sell a car in the year 2024 that has the basic features of a 2000 year model for $30,000? This deal is a total rip-off. I can get a Tesla 3 for $40,000 and they give me a tax credit of $7500. Last week, I had a phone conversation with this Dealership and they didn't agree with my terms and conditions. Instead, Irfan Mohammad (General Manager) planning to create more trouble on this purchase deal. Because of his arrogant behavior, now I am taking this matter to Federal, State, and County Vehicle Purchase and Credit Report Consumer Fraud Protection agencies. More