Nissan of Westbury

Great job! Frank (service Advisor) and Mike (mechanic) did a terrific job. Mike did a brake job, then ordered parts for three other projects, which were completed in three plus hours when I returned the did a terrific job. Mike did a brake job, then ordered parts for three other projects, which were completed in three plus hours when I returned the following day. All done perfectly!! And tightened up some loose parts without charge. I'm a "car guy" and very particular. I am quite pleased with the work that Mike did! More

Service was fast and they explained the reason the brakes needed to be changed. needed to be changed. More

The agent (Jessica) that scheduled the appointment was very polite and pleasant. Additionally, she was great at preparing me for how long everything would take which was exactly what I needed to measure very polite and pleasant. Additionally, she was great at preparing me for how long everything would take which was exactly what I needed to measure my expectations. More

I love my Nissan Dealer. They are so helpful. They always answer all my questions. All of them are so nice there the tone in there voice is always friendly. Also the place is always so nice and clean answer all my questions. All of them are so nice there the tone in there voice is always friendly. Also the place is always so nice and clean More

The sales man was very helpful and accommodating. He was very informative.He reviewed the features in the beginning and when purchased , he explained it again. very informative.He reviewed the features in the beginning and when purchased , he explained it again. More

No communication between employees . Spoke to numerous people and phone and at the dealership , no one was to be found . Zero accountability and continued to pass the buck . Also , promised full detailing people and phone and at the dealership , no one was to be found . Zero accountability and continued to pass the buck . Also , promised full detailing and a tank of gas . Car was dirty and running on fumes . Sid in finance was awful , nasty , and incompetent. Having said that , my dealer, Marta, was wonderful and the sole reason I purchased the car. Apparently there was a turnover of management that week . I hope the new leaders make positive changes because the current business practices were awful. More

Quick diagnosis of what needed to be done to repair my dashboard. Fast, professional service and communication. They vacuumed my front seat area, which they didn't have to do, so that was nice. I'll be dashboard. Fast, professional service and communication. They vacuumed my front seat area, which they didn't have to do, so that was nice. I'll be back next week for the repair and am looking forward to it. More

Very good experience. Martha was amazing taking me through all processes, explaining in detail what is the best for my budget. It was amazing experience. through all processes, explaining in detail what is the best for my budget. It was amazing experience. More

This dealership need a or of improvement. All departments did not attend to my needs and concern as a customer that walked in and purchased a car. Especially, the price that was agreed upon. No one wanted did not attend to my needs and concern as a customer that walked in and purchased a car. Especially, the price that was agreed upon. No one wanted to put it down on the bill of sale. However, they requested all of my documents in order to so call get my vehicle and paperwork together. When I came back two days later the pr had increased over $10, 000. Unfortunately,, this is not how customer are supposed to be treated . I personally, felt they took advantage of me . Which they were it honest about anything. More

Fast service and everyone was extremely nice. Great service center. Only thing was I got charged for oil change was informed that it’s only free at the dealer I bought my car from. Other than that grea service center. Only thing was I got charged for oil change was informed that it’s only free at the dealer I bought my car from. Other than that great place. More