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Nissan of Westbury

Westbury, NY

4.2
565 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 565 reviews

May 23, 2021

Just purchased a new Nissan Sentra. The car is pearly white... and BEAUTIFUL!! The sales team, from my salesman, the insurance & financing gentlemen to the sales manager were all fabulous. I didn’t drive More

by ang019ny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MEAGHAN SNYDER, Samantha Wright, Shyam Manadhar, Jason Sichel
May 24, 2021 -

Nissan of Westbury responded

Thank you for your great review of Nissan of Westbury. We strive to exceed the expectations of anybody who walks through our doors, and we appreciate you letting us know we were able to do that! Have a wonderful day, and congratulations on your new Nissan Sentra. Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 23, 2021

Would have been a 5 but they couldn’t locate the car I purchased. I had to settle for an upgrade at a lower discount. We do love the Rogue SL More

by AWG1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio-sales, MEAGHAN SNYDER, Joey Maguire
May 24, 2021 -

Nissan of Westbury responded

We're pleased to have delighted you with our service at Nissan of Westbury. Thank you for your review, and please reach out to us if ever you have any concerns. Until we see you again, take care! Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 21, 2021

No Nissan connect. It says that it has NissanConnect but not as described. Vehicle not as described so please make sure a solution should come out More

by ALI_SHAYAN252
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne Longmore, Shyam Manadhar
May 24, 2021 -

Nissan of Westbury responded

Thank you for your feedback. We would like to speak with you further to see what we can do to help you with your Nissan Connect issue. At your convenience, could you please call me to speak further? Thank you, Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 21, 2021

The whole process was very smooth... Very happy with this dealership. Very professional. I wasn’t too thrilled with my salesman though. He could have been more on top of things but overall, very satisfi More

by MARLAX2BOYZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikko Simms, Jason Sichel
May 24, 2021 -

Nissan of Westbury responded

Hi there, thank you for your positive review of Nissan of Westbury! We're happy to know we pleased you with our service, and please let us know how we can turn your star rating into 5-stars for your next visit. Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 20, 2021

The owner & the salesman Tyler were amazing. They listened to what I wanted & worked within my budget. Their patience & understanding were unmatched. The absolute best. More

by MARIAELENA6884
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
May 24, 2021 -

Nissan of Westbury responded

At Nissan of Westbury, we hold ourselves to a high level of standards when serving our guests and clients, and we're glad we hit the mark on your visit! Thank you for your 5-star rating and kind words, and we hope to be of great assistance to you again. Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 20, 2021

Gary was nice he took his time with me showed me cars took his time out to answer questions. He did his job the right way. I will send other people to him. More

by SHIM.LARRY73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Forehand
May 24, 2021 -

Nissan of Westbury responded

Thank you for taking the time to share your experience at Nissan of Westbury, and we assure you we'll pass this along to our team. Until we see you again, take care! Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 19, 2021

the salesmen were great , but the process took entirely to long from purchase to finance was where you spent most time , this should be shorten More

by DVBIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Forehand
May 20, 2021 -

Nissan of Westbury responded

Nissan of Westbury appreciates the star rating. Thank you for letting us know how amazing our team was and for the feedback. We will look into it and see ways to improve our business processes. Thanks and have a great day. Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 18, 2021

I had a great experience at Nissan of Westbury. Mr Forehand represented company well and I will recommend your dealership to anyone that is looking to buy a vehicle. More

by DESTHOMPSON287
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Financial Department, 5 Star rating as well, Gary Forehand
May 20, 2021 -

Nissan of Westbury responded

Hearing that you had a positive experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Nissan of Westbury. We look forward to serving you for many years to come! Rosa Cruz, Owner Loyalty Manager 516-348-0150 Ext 474

May 17, 2021

I just wondered why I had to come all the way out to your facility if you did not have the part? Now I will have to come back when you get the part. It was a waste of my time. Why couldn't you have let me kn More

by firefighters510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of any names
May 17, 2021 -

Nissan of Westbury responded

Hello and thank you for your feedback regarding your recent experience. We apologize for any miscommunications about the availability of the part needed. We would like to ensure that your experience is still a good one. If you could reach out to me directly, I would like to help to ensure a smooth transaction. My name is Rosa Cruz, I can be reached at 516-348-0150 Ext. 474.

Jun 10, 2021 -

firefighters510 responded

Hello, I called the number a couple of times and it was a voice mail of Kimberly Barrone and then it disconnected me. Rosa, Feel free to call me at 516-599-3130 anytime. Thanks Jeff

May 16, 2021

Service was done quickly and explained well. Service area was clean, comfortable. Technician explained all the work that was done, was very friendly but right to the point. More

by RCMENSCHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
May 17, 2021 -

Nissan of Westbury responded

Nissan of Westbury appreciates the star rating. Our professional team will go above and beyond to meet your needs and are always delighted to serve. Thank you and have a nice day. Tammy Groody - Owner Loyalty Manager 516-348-0150 Ext 427

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