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Nissan of Westbury

Westbury, NY

4.3
576 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 576 reviews

March 14, 2021

Always pleasant, friendly and willing to please. Never had an issue with the service department. Would recommend them to anyone looking to get their Nissan serviced no matter where you bought your car. More

by ROB.SCHEINGOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Mar 16, 2021 -

Nissan of Westbury responded

We're glad that our service met your expectations, Rob. We appreciate you taking the time to give Nissan of Westbury a 5-star rating and giving us your recommendation; thank you, and take care always! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 12, 2021

Great customer service!! Wait time was short, the waiting room very clean. It’s worth the trip being I live in Brooklyn. I had a question and it was answered very friendly. More

by LINDSAY.LYDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Mar 15, 2021 -

Nissan of Westbury responded

Hello Lindsay. Thank you for sharing your experience with us. Our staff always aims to provide professional and timely assistance to every customer to get them their perfect vehicle at the best price! Thank you for choosing us. Have a great day. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

Mar 19, 2021 -

Nissan of Westbury responded

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March 12, 2021

Nice place to get work done,Frank at the front desk was a pleasure to deal with, price was good and they even vacuumed the car More

by Margarit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank from service
Mar 15, 2021 -

Nissan of Westbury responded

Hi Margarit, thank you for sharing your review with us. We are glad our staff was able to give you a great experience through the entire process. Enjoy your new ride! 👍 Best Wishes. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 10, 2021

I'm a repeat customer, because of Chris.He always works I'm a repeat customer, because of Chris. He always works hard to get what I like at a price I can afford. No game playing! He even followed up with More

by JKKBEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Shorter
Mar 15, 2021 -

Nissan of Westbury responded

Thank you for the great review, we appreciate your business. Glad to hear Chris nails it every time. We will let him know how happy you are with his service. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 09, 2021

They are always so polite. I live in Queens but I always come there, the wait is also very limited. It's a pleasure there More

by BETTIEREDD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Mar 10, 2021 -

Nissan of Westbury responded

Thank you for the lovely review. We appreciate your business. Enjoy your new car and have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 08, 2021

Very Attentive and listened to my issue. Friendly with a smile. Very helpful after that. Treated me like my time was valuable. Love the service More

by BROOKSAQUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Mar 09, 2021 -

Nissan of Westbury responded

Thank you for sharing your experience with us. Our team always aims to provide professional and timely assistance to every customer to get them their perfect car! We will be sure to pass on your review to our team. Have a great day. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 08, 2021

It was easy to schedule my appointment. Handled the service professionally, with no issues. Allowed me to wait - waiting room was COVID-spacing, and everyone was masked. More

by SUESING2
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Mar 10, 2021 -

Nissan of Westbury responded

We appreciate the kind feedback. Our staff wants to make every customer's visit enjoyable. Glad we were able to deliver. 👍 Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 08, 2021

Nice facility but more work needs to be put in when it comes to customer service. Customer service should be number one priority. Front the you g lady that answers the phone to simply things like a follow More

by YNOTBAXTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikko Simms
Mar 08, 2021 -

Nissan of Westbury responded

Thank you for the feedback and we regret your visit was not as expected. We do not look to disappoint our customers. If you would like to discuss this matter in more detail, please reach out to us :) Best Wishes Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

March 06, 2021

Good explanation of features of vehicles Too long Good explanation of features of vehicles Too long waiting, especially when I have an appointment. Finance employee seen walking around w/o mask seve More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikko Simms
Mar 11, 2021 -

Nissan of Westbury responded

Hi Al, Thank you for the review and your business. We're sorry for the long wait time you had, we understand your time is important. Also, we apologize for our finance employee walking around without a mask. This is not typical. We take our customer's safety seriously. If you would like to discuss these matters further, please reach out to us. Regards. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

Mar 19, 2021 -

Nissan of Westbury responded

.

March 05, 2021

The salesman was very nice and went out of his way to The salesman was very nice and went out of his way to help us. Unfortunately there were several mistakes when it was time to pay for the car. We wer More

by LUCYCASCIO70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shyam Manadhar, Yasser Abdelaziz
Mar 08, 2021 -

Nissan of Westbury responded

Hi Lucy. We're sorry to hear that you didn't have a great experience. Please call us to let us know more and how we can remedy it. Thank you. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

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