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Nissan of Westbury

Westbury, NY

4.2
564 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 564 reviews

January 09, 2021

Great service. Johan did an excellent job at explaining everything and took me through the whole process. Thank you westbury Nissan! I will be back for sure! More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Corona , Eric Barile, Sean Clarke, Luis Gutierrez, Bill Skudder
Jan 11, 2021 -

Nissan of Westbury responded

Hi Jo, thank you for your positive review of Nissan of Westbury. We are glad to hear about your service experience with our team. At our dealership, we aim to give complete attention to every customer to assist them in the best way possible. Thank you for your appreciation and we will happily assist you again. Take care. Sincerely, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 09, 2021

Westbury nissan has been great so far. Quick and efficent helpful and thorough in explaining things to you keep up the good work thank you More

by douglasm812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yohan corona
Jan 11, 2021 -

Nissan of Westbury responded

Hello and thank you for your wonderful review. At Nissan of Westbury, our team always strives to provide exceptional and efficient service to every customer at every step of the way and we shall continue to do so. Thank you for your appreciation. Have a great day. Sincerely, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 08, 2021

Gary was patient and did everything he could to get me what I needed. Sean is very helpful and knowledgeable of the work he and his crew does. More

by AROSARIO3071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Forehand, Sean Clarke
Jan 11, 2021 -

Nissan of Westbury responded

Hello, we are beyond happy to know about your experience with our team here at Nissan of Westbury. Thank you! Our team's main aim here is to provide exceptional customer service and glad to know that we are living up to our promise. We will be happy to assist you patiently again in the future. Have a great day! Sincerely, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 05, 2021

I get great service staff is always friendly no hassle get my vehicle in and out as discussed. I am very satisfied with the service More

by MERASWEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan, Gary Forehand, Sean Clarke
Jan 06, 2021 -

Nissan of Westbury responded

Thank you for your five-star review and feedback. The Nissan of Westbury team is delighted we could serve you so well. Our team will always be here to provide our services to you whenever you may need them. We hope you have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 05, 2021

Had my car in for an oil change and inspection. They had to replace a part and kept the car over the weekend. I was never offered a loaner car. I spent over $400.00 and didn't even get a free car wash vouch More

by MTRAFF1820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Jan 12, 2021 -

Nissan of Westbury responded

Thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. We would like to discuss this issue with you further if you could give us a call at your convenience. We look forward to hearing from you. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

January 03, 2021

DON'T WASTE YOUR TIME AND MONEY HERE. 6 hours into a solid deal we met with the financial guy. He looks at the APR and tells us it's too low and that he can't do this deal unless it's raised from 2.99 More

by Peace12332
Recommend Dealer
No
Employees Worked With
Kim Barone
January 01, 2021

The people at Westbury Nissan service were so nice and very helpful with my concerns. They walked me through the issue the whole time and were honest and courteous. More

by CARINA.MNR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Contino, Sean Clarke
Jan 04, 2021 -

Nissan of Westbury responded

That is so amazing to hear, Carina! Thank you so much for taking the time to share your feedback with our team at Nissan of Westbury. It's great to know that we continue to provide our customers with everything they need. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

December 31, 2020

Very professional dealer didn't push me to buy but staff was very friendly that I did buy a nissan rogue at a very good price. More

by TLE10000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shyam Manadhar
Jan 04, 2021 -

Nissan of Westbury responded

Thanks a bunch for your kind words. We always believe in providing our customers with the best advice for their individual circumstances. It's reviews like this that make us at Nissan of Westbury excited to come into work every day. Cheers! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

December 31, 2020

Will be going back to the dealer a 4th time for this problem. The 1st they said they needed parts. The 2nd time they said it would take an hour and it took over 3 hours with an appointment. The 3rd time More

by johnroumbos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Clarke
Jan 19, 2021 -

Nissan of Westbury responded

We are terribly disappointed to hear about your recent experience. Our team strives to provide service with the utmost professionalism and honesty with our valued customers, and we thank you for bringing these matters to our attention. We encourage you to reach out to Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474 to discuss this further.

December 31, 2020

The staff were very professional, friendly and helpful during my visit. I was informed about the service that was being done throughout the wait time. More

by CATEY.W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Corona, Sean Clarke
Jan 04, 2021 -

Nissan of Westbury responded

Hello! Thank you so much for taking the time to share your feedback with our team at Nissan of Westbury. It's great to know that we continue to provide our customers with everything they need. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

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