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Nissan of Westbury
Westbury, NY
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Best place.. everyone is nice and professional.The Best place.. everyone is nice and professional. The repair didn’t take long and I even got a free car wash Best place.. everyone is nice and professional. The repair didn’t take long and I even got a free car wash More
WORST DEALER EXPERIENCE. STILL SCAMMERS. PLEASE STAY AWAY. 1. Made a deal w salesman Eric on Sunday. Financial manager, Maria, said they couldnt give me my APR and my monthly on a Sunday and they did AWAY. 1. Made a deal w salesman Eric on Sunday. Financial manager, Maria, said they couldnt give me my APR and my monthly on a Sunday and they didnt have the title for next few days. 2. Was asked to leave a $5000 DEPOSIT (my down pmt) and come back when title arrives to then talk finances (weird they couldnt give me a interest rate/monthly, but gave them the benefit of the doubt ) 3. Came back Thur. (from the bronx) bc title arrived and they were rushing me to come in and make the purchase. 4. Financial manager, MARIA, tells me I HAVE to buy the extended warranty w the car ($3000 additional) or they wont sell me the car. when we spoke multilple times before she said it was optional. DECEPTIVE. I asked for the APR% and monthyl w.o the warranty, and maria said shell have to bring in CRISTINE, the used car manager. 5. CRISTINE says there was a "miscommunication" on their end and they cant sell me the car without adding $3,000 to the cost bc "it comes with the 3rd party exteded warranty". FORCING ADDITIONAL FEES. COMPLETE SHAM!!! --> whatever money you negotiated down w the salesperson, they add when you talk w the finance "manager"<-- 6. CRISTINE WAS RUDE, UNHELPFUL. WOULD NOT RECOMMEND HER TO ANYONE LOOKING AT USED CARS. 7. DIEGO, sales manager- was polite, and trying to be as helpful as possible after this dealership brings me based on lies and tries to force me to pay 3k more than our deal. Seems the OWNER of this business is the ultimate shady person, that instead of honoring the deal made, makes every deceptive move possible to make you pay more than the deal you made. This is a bad business. Lost my business and other family and friends. ***MANAGEMENT/STAFF IS STILL DECEPTIVE, SCAMMERS, DONT BE FOOLED BY THEM SAYING ITS UNDER NEW MANAGEMENT*** More
Johan was excellent, he actively listened to my concerns, set the expectations so I knew what to expect, followed through on his word. What more can you want from a service center other than good communicati set the expectations so I knew what to expect, followed through on his word. What more can you want from a service center other than good communication and following through on promises! Excellent job all around very happy! More
I have the worse experience in my life buying cars. I had Honda for the past 11 years never had that kind of experience. They lied to customer to make money. you guys want me to say good stuff about your dea Honda for the past 11 years never had that kind of experience. They lied to customer to make money. you guys want me to say good stuff about your dealer after you xxxx me up. since you don't want me to come back to your dealer stop asking me to for a good review More
Shyam Manandhar is a really great Sales person. He is patient, took time to understand what my husband and I was looking for and assisted us with understanding our vehicle. I recommend him 100% you will patient, took time to understand what my husband and I was looking for and assisted us with understanding our vehicle. I recommend him 100% you will get great customer service from him. More
Johan was very helpful and kind. He understood what I needed and the work was done. After the work was done I heard a strange noise while driving on the highway. I returned and he went in the car with needed and the work was done. After the work was done I heard a strange noise while driving on the highway. I returned and he went in the car with me to check on the sound. It was a simple problem and he fixed it. I did not give five stars because your telephone system does not work well. I cannot reach anyone there because the phone rings until it rings out. I had to contact the dealership to transfer me to you. More