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Nissan of Westbury

Westbury, NY

4.2
565 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 565 reviews

November 11, 2020

I didn’t like the fact that my car had to stay there for more than 24 hours just to let me know It was only a battery and charge me $140 just to checked on a battery, and if I don’t want to pay the $140 I More

by ADADRE534
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Clarke
Dec 28, 2020 -

Nissan of Westbury responded

We regrettably read this review, but please note that this is standard procedure for any service department. We cannot provide an assessment of the vehicle without inspecting it. There is always a charge for inspecting a vehicle. If you choose to fix the vehicle with our dealership, we typically waive the inspection charge. If this was not explained to you correctly, we would like to know about it. Please feel free to speak with me further about your experience. Thank you for the feedback. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

I love the location of this service center as it is very close to my residence. If I need to drop off my car, I can easily walk home in a few minutes as long as the weather is also nice. The waiting area is More

by Keith K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
Dec 28, 2020 -

Nissan of Westbury responded

Thanks for the kind review, neighbor! It is always our pleasure to help our local community in any way we can. We are here for you for any of your auto needs. Until next time, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

Easy in and out. Only place that has serviced my vehicle since I bought it (11/08). Waiting area is clean and comfortable. Love them. More

by drewlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank contino
Dec 28, 2020 -

Nissan of Westbury responded

Glad we were able to earn your business. We strive to keep and clean and comfortable environment for all of our guests. Please keep us in mind for the next time your vehicle is in need of service. Have a great day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 11, 2020

Alex helped my family really great! Very helpful, great communication, friendly. Made sure I found the best vehicle for me and at a great price. More

by StephA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Horn
Dec 18, 2020 -

Nissan of Westbury responded

Hi Steph, Glad Alex was able to help your family find a new car. We appreciate your business and the review. Have a great day! Sincerely, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474

November 10, 2020

Cant ever say enough about these guys service is always efficient and they get the job done right. Service advisor frank is my go to guy would never steer me wrong when something is needed to be done. More

by clifforj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Contino
Dec 18, 2020 -

Nissan of Westbury responded

We appreciate your kind feedback and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again. Sincerely, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474

November 05, 2020

They were quick to push a sale. But unresponsive after I drove off the lot. I was promised two keys for the vehicle I purchased then all of a sudden there was only one. The finance manager added a ser More

by TF6453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shak, Eric
Dec 28, 2020 -

Nissan of Westbury responded

Very sorry to hear about this experience. My name is Kim Barone, I am the Owner Loyalty Manager here at the dealership. I would like to speak with you further about this if it has not already been corrected. Please give me a call directly at 516-348-0150 Ext 474.

November 03, 2020

It's my second time leasing at the Nissan of Westbury. Always a pleasant experience. The Staff is friendly, professional and attentive. Gary is the best! Will help you to find the best option that better More

by Ludy M
Recommend Dealer
Yes
Employees Worked With
Chris Shorter, Gary Forehand
Dec 18, 2020 -

Nissan of Westbury responded

Hi Ludy, We really appreciate all the business you give us! We love to serve our customers and I can see that Gary followed through. Enjoy your car! Sincerely, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474

November 03, 2020

Great salesman no headache on the purchase took less then 3 hours to get everything done and was out the door in my new car More

by MIKEUSAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikko Simms, Sean Clarke
Dec 28, 2020 -

Nissan of Westbury responded

Thanks for letting everyone know about your buying experience. Quick, painless, and driving in your new vehicle in no time! That's what we strive for our customers. Don't forget to come check out our service facilities. We look forward to seeing you again. Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 01, 2020

From the minute you walk in, to the time you spend at dealership everyone is friendly, attentive, making it a fast and easy process to purchase a car. More

by BECKYROD66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric was amazing in finance, Shyam Manadhar
Dec 29, 2020 -

Nissan of Westbury responded

We appreciate your awesome review. Shyam is always taking great care of our guests at Nissan Of Westbury. We hope you are enjoying your vehicle and come back to see us soon. Have an amazing day! Thanks, Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

November 01, 2020

I would say thank you to Mr Yasser (Manager), Stone-Fu (Salesperson) and Mr George (Finance) who helped us get our car as quick as possible. You guys are amazing and helpful to your clients. More

by quinto_mona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stone-Fu, Yasser Abdelaziz
Dec 29, 2020 -

Nissan of Westbury responded

Hello and thank you for your 5-star review. Yasser, Stone-Fu, & George appreciate your feedback. The whole team here at Nissan of Westbury is here to help with anything you should need with your new vehicle. Enjoy your day! Kimberly Barone - Owner Loyalty Manager 516-348-0150 Ext 474

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