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Nissan of Westbury

Westbury, NY

4.2
565 Reviews

939 Old Country Rd

Westbury, NY

11590

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Showing 565 reviews

October 14, 2020

Every time I go everyone is so friendly especially the manager Shawn, very nice guy and also the receptionists when it’s time to finalize your bill. Always a pleasant atmosphere. More

by MISSINDPINDNT1
Recommend Dealer
Yes
Employees Worked With
Shawn manager service department
October 13, 2020

everyone in the service department whom I interacted with was friendly, courteous and professional. the service was provided in very timely matter and I felt perfectly taken care of and comfortable. the serv More

by JENNIEMARIE373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
October 11, 2020

Friendly helpful efficient manager at this Nissan service Center- I needed my battery checked , I was in and out within the hour. the only issue was that some of the personnel were not wearing masks especi More

by JLAURICELLA115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager-John
October 11, 2020

Very well maintained. Easy transaction but waiting for the financial team did take a while. Very happy with our purchase and would recommend to a friend. More

by RFLOCCARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Forehand
October 10, 2020

The writer was very attentive n showed concern n went threw the work in detail n pointed out how to prevent these areas n things I would consider More

by akash_104
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank n sean
October 04, 2020

I was greeted, advised of the work to be done and my car was serviced reasonably at the time realm my advisor gave me. Johan Corona was very friendly, helpful and made my experience at Nissan very pleasant. More

by mllmam69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Corona
Oct 06, 2020 -

Nissan of Westbury responded

That is great news to hear! We appreciate you and your time in leaving this review. Johan will be delighted to know you enjoyed your experience. Please don't hesitate to reach out for anything else we can do for you. Thanks, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

October 02, 2020

Frank my service guy was very friendly and really made me feel like he cared about me . What he said he was going to take care of he did More

by TDRAKE44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in service
Oct 06, 2020 -

Nissan of Westbury responded

Thank you for the kind words regarding Frank and our service team at Nissan Of Westbury. We definitely care about all of our guests. Please reach out for any of your future needs. Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

October 02, 2020

Visited used car sales at Nissan of Westbury early July 2020. Purchased a 2015 Toyota Camry. Car did not start. Car went to service for a new battery. Fast forward to September. Car would not start on 9/14 More

by Connie Macc
Recommend Dealer
No
Employees Worked With
Sean Barrett
October 01, 2020

This was one of the best buying experiences I have had in buying a car. Had a price from the internet thru Trucar. No issues in honoring the price. The finance person TK(Mr. Kelly) got me the interest rat More

by BRIAN.RIDLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly/T Kelly
Oct 06, 2020 -

Nissan of Westbury responded

Brian so glad to hear from you! It always feels good to know our customers enjoy their experiences here at Nissan Of Westbury. We will be sure to let the team know about your great review. If we can help with anything else, let me know. Thank you, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

October 01, 2020

Some of the men behind the desks were not always wearing their masks. When I left I made mention to the woman that checked me out. There was also an adjuster there who was not wearing a mask and I made ment More

by linnieg28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Ramoutar
Oct 06, 2020 -

Nissan of Westbury responded

We appreciate you alerting us of your experience in the dealership. Please know that we take our COVID protocols very seriously. If there was an instance of it not being followed we like to know about it. We will make sure this is addressed. If we can do anything for you please let me know directly. Thank you, Kimberly Barone Owner Loyalty Manager 516-348-0150 Ext 474.

Oct 06, 2020 -

linnieg28 responded

I’m not sure that I will be comfortable going back to the service Dept unless I have a guarantee that Covid safety is being done, we have no leadership in this country and I’m not risking getting sick for stupidly and selfishness

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