Nissan of Westbury

Some of the men behind the desks were not always wearing their masks. When I left I made mention to the woman that checked me out. There was also an adjuster there who was not wearing a mask and I made ment their masks. When I left I made mention to the woman that checked me out. There was also an adjuster there who was not wearing a mask and I made mention of that as well The men at service desk are not listed below More

I really like Nissan because of the timely manner how their service team works. I love how they work with the customer to make them happy. their service team works. I love how they work with the customer to make them happy. More

Only because of the friendliness of both Al & George did I have a good experience. The only thing I was disappointed with is the price I have to pay for the car since there is an error on my credit report w I have a good experience. The only thing I was disappointed with is the price I have to pay for the car since there is an error on my credit report which was not my fault. They told me if I have it corrected it still wouldn’t matter. I kinda feel that is not the case. I would definitively refer anyone I knew to Westbury Nissan. More

Last week my father and I leased two 2020 Nissan Rogue SV's from Nissan of Westbury. This was our first experience with Nissan and we could not have been happier. Our sales rep, Shyam, was warm and frie SV's from Nissan of Westbury. This was our first experience with Nissan and we could not have been happier. Our sales rep, Shyam, was warm and friendly but more importantly extremely knowledgeable about the car. He explained everything in detail and answered all of our questions. He was a real pleasure to work with. Yasser the manager and George in financing were extremely helpful and worked with us to make the process seamless. We are very happy! More

Kind and friendly. Superb customer service! I don’t remember their names but there was a driver, the guy who took my info and the desk people. (Sandy maybe). One of the guys has curly hair in a pony ta remember their names but there was a driver, the guy who took my info and the desk people. (Sandy maybe). One of the guys has curly hair in a pony tail and the driver was on the younger side and drove an Altima. More

Kim Barone what is a doll!!The woman Carrie Who greets Kim Barone what is a doll!! The woman Carrie Who greets you at the front door, was a doll! Also Samantha was a doll!! Thank you Richard......... Kim Barone what is a doll!! The woman Carrie Who greets you at the front door, was a doll! Also Samantha was a doll!! Thank you Richard......... More

Exhausted. 2 stars, would be none, but for Brendan only. Total of over 5.5 hrs in 2 days and no car. Yes, some credit score bangs, but we are Nissan customers over 22 years, total 8 leases and they could no Total of over 5.5 hrs in 2 days and no car. Yes, some credit score bangs, but we are Nissan customers over 22 years, total 8 leases and they could not approve us. The constant run around was not appreciated, as we live over an hour away. Finance people did not keep their promise to "make a few higher up calls" to push it through. As they kept us waiting by the phone for an additional 8 hrs plus the 5.5 in person. So if you have 14 plus hrs to waste, plus have to listen to alot of customers screaming bait and switch tactics yesterday while we waited from 430pm to 730pm. It was crazy and not professional. To the finance guy in the hula shirt, I heard your nasty comments to me across the showroom floor. If " she doesn't like the offer then tell her to get up and leave go elsewhere I don't give a darn. Nice. You should dress professional and go sign up at charm school. Thank you Brendan for trying, and being so nice. TK, well I don't think you personally tried like you said, and could not even say hi yesterday. And the finance fella in the hat? Nice try but, no. Also have those customer yelling sessions to the side. More

We purchased on August 15, 2020 a used 2017 Volvo XC60 with 34k miles on it and subsequently discovered and advised by Volvo that we were given by Nissan of Westbury a car that had bald cracking tires, wo with 34k miles on it and subsequently discovered and advised by Volvo that we were given by Nissan of Westbury a car that had bald cracking tires, worn down brake pads and rotors that wouldn't pass inspection, computer dashboard maintenance, low voltage and tire warnings, missing screws in the wheelwells, missing the second remote key and Nissan of Westbury did nothing to prepare our Volvo safely for resale...dangerous place to buy a used car from!!!...cost me an additional $3500 due to their negligence...steer clear and run away from these guys...general manager Neil Sims never answered any of my requests for assistance and doesn't care...shame on him!!! More

Last week I had posted my negative review for this store but latter on when I read the response of Ms.Kimberly the loyalty manager as she said that she would like to speak to me, I called her and explained but latter on when I read the response of Ms.Kimberly the loyalty manager as she said that she would like to speak to me, I called her and explained her what has happened with me on last thursday and friday. She promised me that if I come back to the store she would get me the deal I want , so I decided to go today that is 08/20/2020 but before that I got a call from Jamie the sales person that my case has been given to him and I should see him. Today morning when I reached the store I was met by Jamie ,I must say he is a very warm person and a very good sales person, he is an asset for the organisation if I could give him 10 stars that would be less. Also the GM Mr. Jason is also a wonderful person he gave me the deal I wanted. Overall I would like to thank Mr. Jason, Ms. Kimberly and Jamie for the wonderful experience I had with them. Hope to visit this store after my lease is over after 3 years but I will definitely recommend this store to my friends. Raj Punjabi More