Nissan of Wichita Falls

Oil change and tire rotation The service department arrange for me to have a ride to lunch while my car was there and then picked me up. My tires have wheel locks and I keep the k The service department arrange for me to have a ride to lunch while my car was there and then picked me up. My tires have wheel locks and I keep the key in a container put away, they utilized the key and return everything as it should have been. All services was done before I got back from eating lunch. More

2020 Nissan Versa I was in good hands with Justin King, Chad, and Sam. These professional sales and support team members helped me get a great deal for my 2020 Nissan V I was in good hands with Justin King, Chad, and Sam. These professional sales and support team members helped me get a great deal for my 2020 Nissan Versa and have been a pleasure to work with. From finding the right car, to the deal that fit my budget, even offering cold drinks during my visit to Nissan of Wichita Falls. I would recommend this dealership to anyone. More

Excellent customer service Justin King was excellent had patience with my choices in the car I wanted to choose from work with our budgets and was on pin point and very friendl Justin King was excellent had patience with my choices in the car I wanted to choose from work with our budgets and was on pin point and very friendly thank you Justin King More

Disappointed! Went in for an oil change and was approached by Jason in service. He said among other things that my cabin filter should probably be changed. I procee Went in for an oil change and was approached by Jason in service. He said among other things that my cabin filter should probably be changed. I proceeded to tell him that the last time it was changed, the technician broke the glovebox attachment removing/replacing the filter and a new box had to be ordered and replaced, but it was done at a Valvoline Oil Service Center. Jason assured me that Nissan techs knew how to remove/replace the filter without causing any damage, but that if it was broken, they would tell me & order a new box. Later that evening at home I thought I should check the glovebox and it was broken. Mistakes happen, but by not telling me, they attempted to hide the fact that they broke it. I drove back next morning & told Jason and said to order a new box and get it scheduled for repair. I also told him disappointed I was in the dealership and going forward would not be able to trust them. The manager (I assume) came out to look at the broken box and said “well I cannot say we didn’t do it” and walked away. He never even acknowledged my presence. More

warranty questions I brought my 2018 Titan in to check to see if I might have problem that would be covered under warranty. The rear window switch works the reverse of I brought my 2018 Titan in to check to see if I might have problem that would be covered under warranty. The rear window switch works the reverse of all the window switches. I was told this is the way all truck rear window switches were wired. Also, I have some raised areas in the paint behind the cab. I took the truck to Body Works and was told that this happens after the cab is dipped at the factory. To correct this it would be necessary to slide the bed back far enough to sand the blemishes and repaint. More

Trading cars We had a very good experience with Greg at Nissan of Wichita Falls. They were very professional and helped us get the deal we needed. We had a very good experience with Greg at Nissan of Wichita Falls. They were very professional and helped us get the deal we needed. More

Issues were not fixed made an appointment to have work done. Dealer didn’t start working on it until the day that I needed it back. No issues fixed made an appointment to have work done. Dealer didn’t start working on it until the day that I needed it back. No issues fixed More

First time buyer This dealership is amazing! I’m 20 and from Colorado so I needed a car ASAP to go back to school in! For the first time I felt like the salesman was o This dealership is amazing! I’m 20 and from Colorado so I needed a car ASAP to go back to school in! For the first time I felt like the salesman was on my side! Scott Layne was so amazing to work with and he helped with every step along the way! And he never pushed us to purchase! He showed us what we could get approved for and I took the car home that night! Once again Scott was amazing and exceeded all our expectations More

Very helpful and anxious to please The salesman and finance officer went above and beyond to satisfy our needs and wants. They were very knowledgeable and answered all of questions and The salesman and finance officer went above and beyond to satisfy our needs and wants. They were very knowledgeable and answered all of questions and concerns. More

Really good the helper was great Greg was a knowledgeable sales person that got straight to the point, an was very courteous to are needs.I would recommend him to anyone that is looki Greg was a knowledgeable sales person that got straight to the point, an was very courteous to are needs.I would recommend him to anyone that is looking for a great car. More