Back

Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,450 Reviews

4000 Kell W Blvd

Wichita Falls, TX

76309

Directions

By Type

1,450 Reviews of Nissan of Wichita Falls

October 08, 2022

Michael Vaughn was lovely, worked with us. Justin King on the other hand was very short and seemed aggravated having to sit and work with us in his office. I felt very disrespected. More

by D_
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin King, Michael Vaughn
Oct 08, 2022 -

Nissan of Wichita Falls responded

We sincerely apologize that you had this unsatisfactory experience with part of our team. We would like to discuss this with you further in order to fully understand the situation and hopefully come to a satisfactory resolution. If you would like, please call General Manager, Kevin Delcambre, at (940)691-6888. We hope to speak to you soon so we can settle this matter to your liking. Thank you for reaching out!

October 08, 2022

The service was overall not too bad but there can definitely be improvement on contacting the car owner a little better with updates. Especially if the owner is told that they should expect a phone c More

by JDRHODES1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
Oct 08, 2022 -

Nissan of Wichita Falls responded

Thank you for the review, we appreciate your input! This is an issue that we are addressing with our service department and implementing procedures to improve in this area! We sincerely appreciate your business, and look forward to seeing you again soon!

October 08, 2022

Great dealership friendly and Michael (Junior)was great. Made the process easy and definitely valued my time More

by ANTHONY_S1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King, Michael Smith, Jorge Sotelo, Junior Smith
Oct 08, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review, Anthony! We are pleased you had such a great experience and sincerely appreciate your business!

October 08, 2022

The dealership is great. The sales people were wonderful when I bought the truck. Their service has been excellent every trip there. They have done all of maintenance on the More

by JOEMCDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Oct 08, 2022 -

Nissan of Wichita Falls responded

Thank you, Joe, for the glowing review! We are pleased you've had such great experiences with our dealership and sincerely appreciate your business!

October 08, 2022

Cust service guy knows his stuff & very courteous. Cashier's & parts employees very nice & helpful. More

by SLOLDFIELD51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Holt, Jorge Sotelo
Oct 08, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review!

October 08, 2022

Good service, friendly staff and willing to listen and follow through on issues especially when related to warranty work More

by yamkearabians
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Serena Juarez, Dustan Harbour
Oct 08, 2022 -

Nissan of Wichita Falls responded

Thank you for the review! Please let us know what we can do to improve to a 5-star review! We sincerely appreciate your business and feedback!

October 08, 2022

Awesome visit for my vehicle s maintenance; Dustan’s “can do” attitude is exemplary! Dustan is a great asset to WF Nissan More

by helenabev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Serena Juarez, Jordan Hauptman, Garrett Bodkin, Dustan Harbour
Oct 08, 2022 -

Nissan of Wichita Falls responded

Thank you for the review! We are blessed to have Dustan on our Nissan team. We sincerely appreciate your business and look forward to seeing you soon!

October 07, 2022

I love Nissan of Wichita Falls! The staff is so friendly and understanding. It doesn’t take them too long to work on my vehicle. The complimentary drinks and snacks are so accommoda More

by IYANNA_PARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Juarez, Jorge Sotelo
Oct 07, 2022 -

Nissan of Wichita Falls responded

Thank you for the awesome review, Iyanna! We are pleased you had such a great experience and appreciate your business!

October 07, 2022

Pulled in the dealership for an oil change and it was handled in a quick, professional manner and the Nissan Staff was great!! More

by cbiskitt4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Juarez, Jorge Sotelo, Jordan Hauptman
Oct 07, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We appreciate your business!

October 06, 2022

Nissan of Wichita Falls was very helpful fast and reasonably priced. I would recommend them for any services needed on your fantastic new Nissan More

by CHRIS.COTTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Policky, Dustan Harbour
Oct 06, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review, Chris! We sincerely appreciate your business!

...
12
...