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Nissan of the Bronx

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.5
2,145 Reviews
Welcome to Nissan of the Bronx! Nissan of the Bronx in NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 877-892-2891.
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3660 Boston Rd

Bronx, NY

10469

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Showing 2,145 reviews

May 03, 2023

They never send me second Set of keys, they don’t returning my calls. They lying More

by MATESAD
Recommend Dealer
No
Employees Worked With
Luis Rodriguez , Steven Estevez, Steven Madrid
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May 06, 2023 -

Nissan of the Bronx responded

Matesad, this is Anthony Cecala, one of the Managers here at Nissan of the Bronx. Please reach out to me so we can address this issue. This sounds like a misunderstanding more than anything. We do not send keys out by mail. I can be reached at 718-696-6144 or email at acecala@nissanofthebronx.com. I look forward to hearing from you.

May 12, 2023 -

MATESAD responded

Louis Rodriguez told me on the day I picked up the car that the second set of keys would be sent to me in the mail. Two weeks later, after multiple attempts to call him, he finally answered and told me the keys were at a different store and would be mailed to me (again). After that, I was calling every day and he finally responded after another two weeks telling me he had no spare set of keys for me. It’s very frustrating that there was barely any communication and I was lied to about a second set of keys. This wasn’t a misunderstanding on my part, as an employee of your dealership told me that they would be sent this way. Twice.

May 03, 2023

Deal with customers in a professional,positive and courteous and respectful with a lot of patience More

by STAUBYN55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adonis Melenciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Allen, Julitza Balbuca, Julio Ceballos, Owen Chaikin, Alicia Corporan, Shane Elliot, Steven Madrid
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May 09, 2023 -

Nissan of the Bronx responded

Staubyn55, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

May 09, 2023 -

STAUBYN55 responded

You’re a dedicated and passionate. You go above and beyond to satisfy. Thanks again To your wonderful TEAM.

May 03, 2023

Ms. leslie was very helpful and professional and very attentive. she had Alot of patience with me and really takes pride in her work. I would definetly go back because leslie was courteous and respectful More

by MDOMINGUEZ3411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Nissan of the Bronx responded

Mdominguez3411, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bronx Nissan. We're looking forward to your next visit with us!

May 03, 2023

Mr Osiris Valdez is the most professional person I’ve ever met everyone was very professional with everything they did but Mr Osiris Valdez went over and beyond More

by NONAWASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osiris Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Madrid
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May 08, 2023 -

Nissan of the Bronx responded

Nonawash, we're so glad that we were able to go above and beyond your expectations!

May 08, 2023 -

NONAWASH responded

My experience with Nissan was very easy Thank you very much

May 02, 2023

I've been going to this place since 2017 and will continue to service my vehicle there because of the quality of service and the wonderful staff More

by Joshua Jennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Ceballos
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May 04, 2023 -

Nissan of the Bronx responded

Hi Joshua Jennings, we are very happy to have provided you with such a positive experience! We hope to see you soon!

May 04, 2023 -

Joshua Jennings responded

You're truly welcome! See you soon 👍

May 02, 2023

The staff is really attentive and very pleasant . Leslie is awesome ! Even the mechanic came out to explain everything to me . I highly recommend this place !! More

by CRIVI@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Dedona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Nissan of the Bronx responded

Crivi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2023

I was very well attended by both the salesperson Yassiel and the finance manager Alberto. They were empathetic, understood my needs and made an effort to find a good alternative for me. I highly recommend t More

by SERGIOCMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yassiel Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Nissan of the Bronx responded

Sergiocmb, thank you for your kind review; we are happy to pass along your comments to the team here at Bronx Nissan!

May 02, 2023

Jeter was such a humble and professional ,he really takes pride in in work dealing with customers More

by JAMESFULTON117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeter Melenciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Nissan of the Bronx responded

Jamesfulton117, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 01, 2023

Amazing, very professional. I changed the vehicle mid-way through the process and Adonis provided what I needed. Highly recommend More

by DESIGNS.D3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adonis Melenciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Nissan of the Bronx responded

Designs.d3, thank you for your kind review; we are happy to pass along your comments to the team here at Bronx Nissan!

April 30, 2023

Great customer service. Excellent work done. After work was done nissan rep explained everything that was done More

by BKLYN279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Estevez
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May 02, 2023 -

Nissan of the Bronx responded

Bklyn279, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bronx Nissan.

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