Nissan of the Bronx

Ive been going to Teddy Nissan for over 3yrs. These past few visits have gotten worst due to poor management in the service dept. My last visit they warrantied one bulb and charged 60 for the other. After c few visits have gotten worst due to poor management in the service dept. My last visit they warrantied one bulb and charged 60 for the other. After complaining to the GM- the price was reduced drastically as the bulb itself was 5.00 Giving them the benefit of the doubt i returned today for an appt for a diagnostic on a noisy suspension I waited over 4hrs for my car to be dispatched to a tech, after that the verdict of my car having a clicking sound was due to swollen lug nuts. The service advisor Gordon never conveyed to me the repairs needed Instead he authorized the tech to change all 20 lug nuts without my consent. When i go to pick up my car i was charged over 268.00 The service reps and dispatcher mario made comments that i was the "crazy guy that always complains/ i didnt have that kind of money to pay"What type of buisness is this?.... very shady tactics and unprofessional attitudes I can tell this buisness has went in the wrong direction when shady tactics has to be used in order to produce the store more revenue. Im sure this place is losing customers daily. Bad buisness More

If i could give 1 star i would! Ive been a customer of Teddys for years- i dont know what had happen to this place in the last few months but management is BS.  They are now overcharging for lightbulbs wh Teddys for years- i dont know what had happen to this place in the last few months but management is BS.  They are now overcharging for lightbulbs while giving me one under warranty- and charging me for the other at an inflated price. Wait time has been disgusting; just to get inside is a problem. Advisors have no knowledge on cars nor does this so called dispatcher. This place has started to park cars on the sidewalk blocking pedestrian pathways. I seen a women with a babystroller and toddler- walk in the street because there was literally no room for them to pass; this place has gone down the drain. Idk if its money and greed, but this needs to change! Filthy and disgusting staff. More

I think for all you customers needing service at Teddy BEWARE. The staff workers who take your car in overnight. Your car will end up on random streets and not in the best care when it comes to having you BEWARE. The staff workers who take your car in overnight. Your car will end up on random streets and not in the best care when it comes to having your car serviced and in Teddy hands. Your car will end up out on a street abandoned like a divorced broke husband or a dirty wet homeless dog.customers who are waiting at home patiently for their car in repairs think their car is taken good care of unless they find a ticket in the mail to know what goes on when a customer leaves the car in Teddy hands. thank God my warranty was only covering 50 percent because I would have come out 5k out of pocket to find my car in a xxxx street. If it weren't for paperwork of picking up the car and paying the 200 dollar diagnostic fee for when the car was released to me and receiving a ticket that dated from the time Teddy had possession of my car .. Thank you Teddy, I would have not known you caused me a parking ticket. I definitely would not waste not one penny. You guys are Horrible and I expect an apology or someone will be contacting you guys and I want my 200 dollars diagnostic fee back. No customer deserves to get a parking ticket when your car is in service! More

I had a great experience at Teddy Nissan. Salesman David Grant was referred to me by two people and he made my car buying experience amazingly pleasant. He is very knowledgeable about vehicles and answered Grant was referred to me by two people and he made my car buying experience amazingly pleasant. He is very knowledgeable about vehicles and answered every question I asked. I was concerned with not getting a car I wanted due to my credit not being perfect, but I was able to drive off in a car I loved. Thank you so much David for being patient and putting me at ease with your jokes. I highly recommend David Grant. I also would like to thank Pedro J. Pereira for obtaining the best car loan for me and sharing stories and pictures of his rescue animals after I complemented him on his squirrel cuff links. Thank you Teddy Nissan🧸 More

I had an excellent experience at Teddy Nissan today . Juan Garcia sales rep. William Fu associate rep.and Pedro Almonte financial rep. provided an Excellent service experience for me. From beginning to e Juan Garcia sales rep. William Fu associate rep.and Pedro Almonte financial rep. provided an Excellent service experience for me. From beginning to end they were very informative and answered any questions I had. While at the dealer they made me feel welcomed . They should be commended for the level of service they provide. I would highly recommend other family or friends to do business with great Team at Nissan Teddy. More