Noller Olathe Supercenter

I take my Chevy Silverado to be serviced at Laird. I trust Paige in the service dept. She is professional at all times and understands all elements of maintaining my truck. I also appreciate the gener I trust Paige in the service dept. She is professional at all times and understands all elements of maintaining my truck. I also appreciate the generous military discount. Thank you. More

Could do without the add-on sales attempts but also understand why they ask you to do it. understand why they ask you to do it. More

Was interested in buying a car. They ran my credit app and ended up selling the car to someone else. I asked the sales lady to hold the car, told her I would be there by 5 pm. She n They ran my credit app and ended up selling the car to someone else. I asked the sales lady to hold the car, told her I would be there by 5 pm. She never once said she couldn’t hold it. Other wise I could of went there this morning when they opened. This all happen on 9/5/23. Very poor customer service! More

Bought car, needed battery, brakes, tires, shocks, struts and an alignment within two days. Refused to take it back or reduce price. Actually said would call the police if I entered the lot. and an alignment within two days. Refused to take it back or reduce price. Actually said would call the police if I entered the lot. More

My husband and I don't live close to a Suzuki dealership and originally we had gone to the Springfield Suzuki dealership. We arrived at that dealership 30 minutes before close and found that everyone excep and originally we had gone to the Springfield Suzuki dealership. We arrived at that dealership 30 minutes before close and found that everyone except for one salesman had gone home already, so we were unable to test drive the SX4 Crossover. We were then told that Suzuki did not make any other model except for what was on the lot - that they were all the same. They said that the website was not correct and I could not get a loaded SX4. I left disgusted and angry. The next day I called Pride Suzuki of Olathe and talked to John Lopez who told me YES I could get the SX4 I wanted and he went out of his way to make it happen. He located the vehicled I wanted, had it shipped to them, started the loan process and kept us informed. Not only was he honest, he did all of this without us having to drive 2 1/2 hours to the dealship. He even had the car delivered to us!! Bravo and kudos to John for renewing our faith in honest people and most of all buying a car. We will buy again from him and will be more than happy to send him more business. More

I am getting the run around on my XL7 that I bought 4 month's ago. So far I had to put new tires on it a new alinement and need new front brakes and roders. So far they will not return my calls. I bought month's ago. So far I had to put new tires on it a new alinement and need new front brakes and roders. So far they will not return my calls. I bought a lemon!! I really wished I looked up the dealer's rateing before I paid for a lemon. More

The price on the car we wanted was a little bit high. However, we want to thank Danis for all her help she was very kind and was willing to help us as much as she could. However, we want to thank Danis for all her help she was very kind and was willing to help us as much as she could. More

We were enticed to visit Pride Suzuki because of the mailed "incentives" advertising winning numbers for giveaways (including the possibility - albeit remote - of an ipad, $500 cash, or a new Suzuki SUV mailed "incentives" advertising winning numbers for giveaways (including the possibility - albeit remote - of an ipad, $500 cash, or a new Suzuki SUV) as well as the $3000+ check for assistance on downpayment for any car on their lot. They advertised a wholesale fleet of "overflow" auction cars, so we decided to check them out, thinking we might get a good deal. We did buy a 2010 Toyota Corolla LE from Pride Suzuki on June 14, 2012... and we regret it 100%. The car had nearly 40,000 miles on it and although nothing seems to be mechanically wrong with it (besides incredibly 'touchy' brakes, which Dan the service manager assured me nothing could be done to fix), the car was ridiculously overpriced. Given the year and mileage, between three sources (KBB, Carmax, a certified Toyota dealer) the average value of this vehicle in excellent condition is $12,000. How much did we pay? $19,000 !!! That's not including financing charges, which by the way, the APR is double what a certified Toyota dealer would have given us for the same pre-owned vehicle. We shopped around and did some serious research. Unfortunately we did not fully realize our error until about 10 days after purchase, at which time we returned to Pride Suzuki to confront them with this fact--- but Dale, the finance director who had given us papers to signed no longer worked there as of the day after we purchased the vehicle. Matt Buek was now in the finance director position. Talking to Matt was actually the best part of our entire experience at Pride Suzuki. However, he claimed to be unable to help us, as it was "too late" to take the car back. If we had "changed our minds within 24, 48 hours, maybe we could have worked something out..." but they had already cashed our deposit check, and 'paid' their 'bank' so they couldn't take the car back because it would be "bad for business." Granted, legally they didn't have to do anything. Matt gave us some places to check for trading the car in, etc. But then we had to wait an extra two weeks for the title, making it almost a month-long wait, the longest I have ever waited for a vehicle title. Now we have to rush off to the DMV to get the thing registered before the temporary tag expires and figure out if we're going to "love it or list it." This was a very difficult lesson for two young buyers new to the dealer market to have to learn, especially swallowing a $7000+ loss on our current budget. The prices at Pride Suzuki are grossly inflated, customer service is rude to non-existent (Really? why am I holding the door open for you, Mr. Used Car Salesman?), the team is constantly changing (different people there each of the three times we visited) and hardly anyone there seems to actually know anything about cars or how to treat people right. Oh, did I mention they DON'T advertise ANY price tags?? They make you sign stuff and give personal info before they even start talking numbers. Total PRESSURE TACTICS!!! And that "down-payment assistance check" on the flyer was just bologna to get us on the lot. No pay-off AT ALL. This dealer should not stay in business for another 6 months. Seriously, stay away! There is nothing on this lot worth your heart-ache and financial enslavement. Guaranteed. More