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Norm Reeves Ford Superstore

Overview Employees Reviews (544) Inventory (438)

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Norm Reeves Ford Superstore

Name: Norm Reeves Ford Superstore
Address: 18900 Studebaker Rd, Cerritos, CA, 90703, US
Telephone: (562) 353-4633
Rating: 4.5

4.5

544 Lifetime Reviews

18900 Studebaker Rd, Cerritos, California 90703 Directions

Sales: (562) 353-4633

Service: (562) 469-5915

Parts: (562) 353-4471

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Excellent

87% Recommended

4.5

544 Lifetime Reviews

View 4 Awards

Customer Service

Quality of Work

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Here at Norm Reeves Ford Superstore in Los Angeles County, we aim to provide excellent service to the Orange County and Los Angeles areas. We have one purpose, and that is to guarantee our customers satisfaction with our great Ford cars, trucks, and SUVs. We have made it our mission to ensure that our service and customer care are unbeatable by any other dealer. We offer the most trustworthy Ford service department and Ford parts in the Los Angeles area. We have an online Parts and Service department for your convenience, or you can visit us in store. Our key concern is the satisfaction of our customers in Cerritos and its surrounding suburbs near Orange County and Los Angeles.

Top Reviewed Employees

David Pulido

Sales Consultant

5.0

View 44 Reviews

Oscar Vidales

Internet Sales Manager

5.0

View 7 Reviews

Bernabe Campoz

VIP

5.0

View 6 Reviews

Jorge Velazquez

Fleet Manager

5.0

View 56 Reviews

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Latest Reviews

August 16, 2019

"Service experience"

- David

My F150 needed service dash light was coming on intermittently. When I took it to Norm Reeves the light was not on. I explained to Jose Torres my Service Advisor that I had a road trip scheduled and needed this fixed ASAP. Jose kept me informed as they tried duplicate the problem light coming on. The problem was fixed with little stress on me thanks to Jose’s patience and professionalism. Great job Jose!!

Employees Worked With

Jose Torres

August 15, 2019

"Amazing team!"

- Karen

Ismael, Oscar, and management were wonderful to work with. They made feel very comfortable with the whole buying process. Thank Guys! I love my new Flex!! Thanks again, Karen

Employees Worked With

Bernabe Campoz

5.0

Oscar Vidales

5.0

August 14, 2019

"Excellent Service "

- Simplycnt

Raymond Quintero is the best service agent I've ever had. He actually did his research to find every possible discount there is to lower my bill. I was so grateful because I needed quite a bit of work done. I appreciate the follow up text messages and check-ins that he gives. He made me feel like a VIP customer. The mechanics do an awesome job, but the customer service puts this service station over the top!

Employees Worked With

Raymond Quintero

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