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Norm Reeves Ford Superstore

4.5

544 Lifetime Reviews

18900 Studebaker Rd, Cerritos, California 90703
Call (562) 353-4633

Top Reviewed Employees

David Pulido, Sales Consultant, Norm Reeves Ford Superstore

David Pulido

Sales Consultant
5.0
Oscar Vidales, Internet Sales Manager , Norm Reeves Ford Superstore

Oscar Vidales

Internet Sales Manager
5.0
Bernabe Campoz, VIP, Norm Reeves Ford Superstore

Bernabe Campoz

VIP
5.0
Jorge Velazquez, Fleet Manager, Norm Reeves Ford Superstore

Jorge Velazquez

Fleet Manager
5.0

Latest Reviews

August 16, 2019

"Service experience"

- David

My F150 needed service dash light was coming on intermittently. When I took it to Norm Reeves the light was not on. I explained to Jose Torres my Service Advisor that I had a road trip scheduled and needed this fixed ASAP. Jose kept me informed as they tried duplicate the problem light coming on. The problem was fixed with little stress on me thanks to Jose’s patience and professionalism. Great job Jose!!

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Employees Worked With

Jose Torres

August 15, 2019

"Amazing team!"

- Karen

Ismael, Oscar, and management were wonderful to work with. They made feel very comfortable with the whole buying process. Thank Guys! I love my new Flex!! Thanks again, Karen

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Employees Worked With

August 14, 2019

"Excellent Service "

- Simplycnt

Raymond Quintero is the best service agent I've ever had. He actually did his research to find every possible discount there is to lower my bill. I was so grateful because I needed quite a bit of work done. I appreciate the follow up text messages and check-ins that he gives. He made me feel like a VIP customer. The mechanics do an awesome job, but the customer service puts this service station over the top!

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Employees Worked With

Raymond Quintero

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Vending Machines