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Norm Reeves Genesis of Irving

Irving, TX

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Employees
Reviews
Vehicles
4.3
145 Reviews
Norm Reeves Genesis Irving has proudly and confidently met the needs of many drivers across Irving, Dallas, and Grand Prairie, TX, for several decades. That's still the case today, as we aim to put you behind the wheel of a thrilling Genesis, offer financial guidance, and expert maintenance and repairs.
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1830 E Airport Fwy

Irving, TX

75062

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Showing 145 reviews

March 25, 2026

Small town treatment, courtesy and respect in the middle of the metroplex! Genesis dealerships are not on every corner- but I'm glad I stopped here! More

by loves2labs
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2026 -

Norm Reeves Genesis of Irving responded

Nothing beats that porch-sitting, neighborly feeling, and we’re glad it came through in your visit. We aim to make every guest feel right at home. Stop by again anytime for more warm welcomes and personalized care.

March 07, 2026

Great customer service. The sales team went above and beyond to meet our needs. Had some technical issues in the process the Hyundai finance and systems, but the local tea More

by DARLSTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Norm Reeves Genesis of Irving responded

Your team was like a squad of expert tech support, troubleshooting every challenge with precision. Thanks to their focus and diligence, you left with great service and a smooth experience! We appreciate you and will be here for you.

March 03, 2026

Easy to work with. Very pleasant salespeople. Very quick service and quick replies to questions. More

by TEA5103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rory,Joshua
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Mar 04, 2026 -

Norm Reeves Genesis of Irving responded

We aim to make every visit feel as refined and enjoyable as an afternoon tea with all the trimmings. We're delighted that our team made everything easy for you, like sipping the perfect cup. Thank you for the lovely review!

February 24, 2026

Excellent low pressure service. Brendan and Roy knew their stuff. My new car is perfect More

by zelda037
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roy, Brendan
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Feb 26, 2026 -

Norm Reeves Genesis of Irving responded

Stories like yours are exactly what we aim for! Our staff puts customer satisfaction first, and we're proud to hear of their success. We hope you're enjoying your latest set of wheels. Stop by again whenever you need maintenance and service!

February 15, 2026

It was a good experience. Fast and seamless process that started online and ended quickly in person. More

by JEREMYMHARRIS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith, Malik
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Feb 16, 2026 -

Norm Reeves Genesis of Irving responded

Jeremy, this could be the first chapter in a longer saga of great experiences. Every step had momentum, and we’re excited for the next page every time you visit.

January 13, 2026

Great experience in buying my new car. I am very happy with the service provided! More

by JIZELLE
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cartagena
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Jan 14, 2026 -

Norm Reeves Genesis of Irving responded

A little patience, a little guidance, and voilà, a storybook ending with the perfect car. We’re happy the service sparkled and made your experience special. Here’s to many happily-ever-after miles!

January 10, 2026

Friendly and helpful staff throughout the process. Fast internet response and follow up. Fast buying process from start to finish, took less than 3 hours (at the BMW dealership, my last experience too More

by lebryan10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 12, 2026 -

Norm Reeves Genesis of Irving responded

You came, you shopped, you drove off! We hit warp speed, and it's good to hear that your lightning-fast experience was everything you wanted. Thank you for the five stars, and we hope to see you again next time you need to buy.

January 07, 2026

First time engaging with a Genesis dealer. Guard was up and ready to be disappointed, but I ended up having a marvelous experience test-driving and purchasing my new GV80. Well done to the gre More

by GOLDENWONTON
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Volcy, Brendan Rogers
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Jan 07, 2026 -

Norm Reeves Genesis of Irving responded

Patrick, Brendan, and the team loved turning your first Genesis visit into a magical ride. Enjoy the GV80 adventure ahead!

January 06, 2026

Great sales and service. I will be back in the future for my next car More

by APRICE9
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick an Joel
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Jan 07, 2026 -

Norm Reeves Genesis of Irving responded

Seems like the car party isn’t over yet! 🥳 We’re thrilled you had a great experience and can’t wait to help you pick out your next ride when the time comes.

January 02, 2026

Easy process. Matched our expectations. Knew the car inside and out, which is impressive these days. Best deal after going to other dealerships. More

by TMORALES74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cartagena
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Jan 05, 2026 -

Norm Reeves Genesis of Irving responded

Finding a great deal after exploring other dealerships is like discovering hidden treasure. We’re thrilled that you found the process smooth and that our team guided you to exactly what you were looking for!

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