Norm Reeves Genesis of Irving

Our sales consultant Malik was very responsive! We talked with many different dealerships before making a decision and he was by far the best person we dealt with during our buying process. We talked with many different dealerships before making a decision and he was by far the best person we dealt with during our buying process. More

We had a stumble with pricing early on. However, Norm Reeves Genesis rallied to get my business and having after taking a flight to buy my BEAUTIFUL GV80 I wasn't disappointed with the team However, Norm Reeves Genesis rallied to get my business and having after taking a flight to buy my BEAUTIFUL GV80 I wasn't disappointed with the team. Malik was knowledgable and friendly. Rory was professional and was able to answer all my questions without hesitation. I never felt like some slimeball was trying to shoehorn me into the car they wanted me to buy. I'll be flying back for my next Genesis purchase. They earned my business. More

The service dept. was great and explained everything to me before starting the service appt. and even let me use a manufacturer coupon towards my service costs. was great and explained everything to me before starting the service appt. and even let me use a manufacturer coupon towards my service costs. More

No one likes buying a car because you have to deal with all the haggling and back and forth negation. NOT so with Norm Reeves! Great experience - highly recommend! all the haggling and back and forth negation. NOT so with Norm Reeves! Great experience - highly recommend! More

Great rapport upon coming out to the car. Answered all my questions. Quick service - almost to the minute on timing quoting it would take for me to wait. Answered all my questions. Quick service - almost to the minute on timing quoting it would take for me to wait. More

This is my 2nd Genesis vehicle from here in 2yrs, and I will always give my salesman Herman Mansel 10⭐️ Everytime I call, he delivers. Best Salesman ever.. If you need a Genesis call and ask for Herman Man will always give my salesman Herman Mansel 10⭐️ Everytime I call, he delivers. Best Salesman ever.. If you need a Genesis call and ask for Herman Mansel!! More

Great Service very attentive to the customer. If you are having issues with the service please contact Norm Reeves If you are having issues with the service please contact Norm Reeves More

Since I purchased the vehicle my experience has been stellar from sales team to service team stellar from sales team to service team More

It was quick would have preferred the additional suggestion maintenance we explained fully to me. suggestion maintenance we explained fully to me. More

Our service advisor Mr. Sullivan was awesome! I can’t say enough about his customer service skills. The service was quick, thoroughly explained and friendly. Sullivan was awesome! I can’t say enough about his customer service skills. The service was quick, thoroughly explained and friendly. More