Norm Reeves Honda Superstore Cerritos - Service Center

Great service from Julie very thorough and always helpful very fast service always friendly and always recommends the rite” fixes” for my Honda very satisfied I won’t. I won’t go anywhere else very fast service always friendly and always recommends the rite” fixes” for my Honda very satisfied I won’t. I won’t go anywhere else More

Great fast service, will continue to do business at Norm Reves Honda in Cerritos California Reves Honda in Cerritos California More

Bad service. Oscar advised of a possible oil leak upon bringing it in however never called me back regarding it. He asked if I wanted the mechanic to look into an Oscar advised of a possible oil leak upon bringing it in however never called me back regarding it. He asked if I wanted the mechanic to look into and I said yes but never was looked. Wrote down I “respectfully declined” the multi point inspection but I was never asked. I made multiple attempts to call and speak with Oscar but he was never at his desk and never called back after multiple messages were left. Even when i eventually picked up the vehicle, he was not there. Once I picked up the vehicle, it was not driven up to the front. I was given the key and walked to the farthest north part of the parking lot to get it. I have had the vehicle serviced at the location before and never had a bad experience More

Easy to schedule appointment. Honored online price. No pressure to add additional service. Excellent service provided. Honored online price. No pressure to add additional service. Excellent service provided. More

I brought my Accord into Norm Reeves Honda for quick service and was genuinely impressed by the efficiency and professionalism of the team. From the moment I arrived, the staff was courteous, knowledgea service and was genuinely impressed by the efficiency and professionalism of the team. From the moment I arrived, the staff was courteous, knowledgeable, and clearly committed to delivering a great customer experience. The service was completed faster than I expected, and everything was clearly explained to me before I left. It’s always refreshing to deal with a team that takes pride in their work. I left completely satisfied and confident in the care my vehicle received, big thanks to the whole service team. More

Found the issue with low tire pressure light. With in the service tech also found issue with ac unit. Refrigerant was refilled and part was fixed which I was informed was still under warrant With in the service tech also found issue with ac unit. Refrigerant was refilled and part was fixed which I was informed was still under warranty. More

Fast & polite service however every time I pull up there’s a bunch of worker standing around at the beginning of the service line. They’re mostly younger men talking and doesn’t seem like they are wor there’s a bunch of worker standing around at the beginning of the service line. They’re mostly younger men talking and doesn’t seem like they are working. Not a great look in my opinion. More

This is my second survey next time I get one again I will give a zero I already gave excellent feedback, don’t wish to get another survey about the same visit give a zero I already gave excellent feedback, don’t wish to get another survey about the same visit More

My Service Advisor was Michael Barr. Michael was friendly as he made eye contact with me and smiled. Clarified with me why I was bringing in my car. Michael didn’t rush me out; he was ef Michael was friendly as he made eye contact with me and smiled. Clarified with me why I was bringing in my car. Michael didn’t rush me out; he was efficient. I had brought in my car the previous week and appreciated his customer service. Because of this, I requested his assistance this last time. More

Ruben is an awesome customer service. . he’s very helpful with everything he does great job Ruben .. . he’s very helpful with everything he does great job Ruben .. More