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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.2
79 Lifetime Reviews Review Dealership

79 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 29, 2020

"I dont have any hesitations when a friend of mine ask me..."

- Xanthine

I dont have any hesitations when a friend of mine ask me to make an inquiries with a car.The agent explained it in detail and everything has been well said.

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Recommend Dealer
Yes
Employees Worked With
Oct 29, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-stars and great review, Xanthine!

September 28, 2020

"I just wanted to thank Norm Reeves Honda Superstore..."

- Carmen

I just wanted to thank Norm Reeves Honda Superstore Cerritos, for having such a superb staff/salesmen who actually care and are willing to go out of their way to satisfy their customers! You honestly can’t say every dealership has those “quality employees”. I appreciate Diego Cruz for reaching out to me and helping me to change my contract from lease to own. Now Clyde is mine and I’m beyond ecstatic! Thank you Honda! Sincerely, CPUNZALAN

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Recommend Dealer
Yes
Employees Worked With
Sep 29, 2020 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the 5-stars and great review, Carmen!

August 31, 2020

"Bryan Salas helped me with getting my CR-V and Accord..."

- Nano

Bryan Salas helped me with getting my CR-V and Accord serviced. He was patient and kind. He made sure both my vehicles were up and running well again. I appreciate his help. I am satisfied with the service.

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Yes
Employees Worked With
Bryan Salas
Sep 01, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the positive feedback about Bryan and the 5-star rating, Nano!

May 31, 2020

"Received an excellent service from Christina Nuval. She..."

- amyevaldez

Received an excellent service from Christina Nuval. She is very friendly,professional, and greeted us with a sweet smile. She is very knowledgeable with all the features of the vehicle and explained its function very well. Very good asset to your team! Great job!

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Recommend Dealer
Yes
Employees Worked With
Jun 01, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share about your experience and the 5-star rating, Amy!

March 28, 2020

"Ziggy was a great sales men from greeting me at the door..."

- Scherrll1

Ziggy was a great sales men from greeting me at the door to getting me into a car I like highly recommend him thanks again ziggy.

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Recommend Dealer
Yes
Employees Worked With
Ziggy Estrada
Mar 30, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review and 5 stars!

March 20, 2020

"I had a lease sales people told me they will charge me..."

- s7ill

I had a lease sales people told me they will charge me due to excess millage ,had me pay a lot and they added that to the new car I bought .checking all their charges all their charges was not explained right they sell car like hot potato ,no transparency.

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Recommend Dealer
No
Employees Worked With
Sanchez
Mar 23, 2020 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we would appreciate the opportunity to speak with you over the phone about your lease. Please reach out at a time that works best for you. Thank you. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

November 14, 2019

"I’ve been coming to Norm Reeves for check ups and their..."

- aizabelce

I’ve been coming to Norm Reeves for check ups and their customer service has always met my needs. Jojo was a great help when I decided to purchase my car & has been consistently reliable. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Nov 18, 2019 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate this great feedback and 5 star- rating, Aizabelce!

October 13, 2019

"Great!"

- Melanie P

My car was on a lease but Sen helped me buy my car and Murat helped me in finance department, I'm very happy with my experience and I appreciate both of there help!

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Recommend Dealer
Yes
Employees Worked With
Murat T. , Sen Dissanayake
Oct 14, 2019 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the great review and positive star- rating, Melanie!

September 01, 2019

"Made buying my car easy!"

- Carleym

I was worried about buying a car on Labor Day (the most popular day of the year) but Robert at Honda Cerritos was incredibly helpful and made the process easy! I will recommend him to all my friends, thanks again!!

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Recommend Dealer
Yes
Employees Worked With
Robert Villanueva
Sep 03, 2019 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the great review and 5 star- rating, Carley!

July 23, 2019

"Thank you tito Lito Bayas!!!!"

- Zacky26!

Tito Lito helped us out to the best of his abilities and he explained the process throughly and made sure we were comfortable with the car. We had a great experience at this dealership, he tried his best for us to get the car even though we had credit problems. Thank you for helping us Tito Lito!!!!

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Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jul 24, 2019 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate this great feedback and 5 star- rating, Zacky!!

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