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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,904 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 3,326 service reviews

July 27, 2026

Robert is professional and polite and delivered excellent customer service. Robert ensured that all my concerns were addressed and satisfactorily answered. More

by valerier31
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Jul 28, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Robert’s got a knack for making things feel seamless and friendly, doesn’t he? It’s all about ensuring you drive away feeling confident and cared for. We’re glad to have him on the team, and we can’t wait to see you again soon!

July 27, 2026

Amazing they got the job done in a timely manner. The service team did an amazing job no complaints More

by guillenivonne7
Recommend Dealer
Yes
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Jul 28, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Timely service is the name of the game around here, and it’s great to hear our team hit the mark! Knowing that you had a seamless experience is music to our ears. We look forward to keeping that good energy going for your future visits!

July 26, 2026

Quick, and professional Happy to have car serviced at Honda of Norm Reeves. That's it More

by larmand27
Recommend Dealer
Yes
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing about quick visits that get you back on the road! Professional service is what we aim for, so it’s great to know you felt taken care of. We’ll be ready for your next visit when you’re ready to earn that fifth star!

July 26, 2026

The waiting room is very comfortable with ac outlets to charge your phone and vending machines for snacks and coffee. I wish there was a vending machine for sandwiches and salads. More

by Marlon B.
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A comfy waiting room can make all the difference, right? We’re glad you found a cozy spot to recharge while your vehicle was being serviced. And hey, we’re always open to suggestions for snack upgrades. Who wouldn’t appreciate a sandwich vending machine?

July 25, 2026

Leo is very professional, also he understands problems from customer side, my honda civic problems were solved, Leo showed me the computer screen with steps taken to fix my problems, I am really very sati More

by morenodanny_55
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Leo is definitely the kind of teammate who makes things clear and keeps everyone in the loop. It’s awesome to hear that your Honda Civic is back on track and running smoothly! We love being part of your car care journey and are here whenever you need us next.

July 25, 2026

The estimated wait time was accurate, the waiting area was clean and comfortable, and they even finished the work a bit ahead of schedule. My vehicle is running perfectly. I highly recommend this service More

by SBradley
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera Service Advisor
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It sounds like you had a solid experience with us! We're all about keeping vehicles running at their best, and it’s great to hear your AC is back in action. We’ll be ready for your next visit, and maybe we can earn that fifth star next time!

July 25, 2026

Same good service as always Same service as always, the service guys are always pleasant and courteous includes the guys who first greets you. Thanks to all. More

by Charlesmjoseph
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It sounds like our crew is hitting the mark consistently, and that’s music to our ears! We love having a team that keeps the good vibes flowing from the moment you step in. Your appreciation for their pleasant and courteous service means a lot to us, and we can't wait to see you again!

July 25, 2026

Fast service. Great communication. Ease of service from start to finish Very happy with the service provided More

by tonypadilla12
Recommend Dealer
Yes
Employees Worked With
Ruben
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

That’s how we roll! It’s awesome to hear you had such a smooth experience from start to finish. We’re here anytime you need us, ready to keep that positive momentum going!

Jul 27, 2026 -

tonypadilla12 responded

Will be returning for all my service needs.

July 24, 2026

He was eager to help and listen to my car's problem. He was friendly and a good communicator and got the work done in less than the time I expected. More

by cofishdecoud20
Recommend Dealer
Yes
Employees Worked With
Javier in Services. He was excellent!! He was friendly and a good commentator.
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It sounds like you had a fantastic experience with our team! We love when someone is eager to dive into the details and make things happen quickly. If your car is feeling great now, we’re all about keeping it that way. Just let us know when it’s time for the next check-up!

July 24, 2026

Joseph was very personable and took care of all my needs. I will be dealing with Joseph again whenever I need to bring my car in. More

by david1968carver
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Joseph definitely knows how to roll out the welcome mat! It’s great to hear he made your visit enjoyable and took care of everything you needed. We look forward to seeing you again. Joseph will be ready to keep that vibe going!

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