Norm Reeves Honda Superstore North Richland Hills - Service Center

Everyone was friendly and answered all of my questions. They didn’t try to sell me something I didn’t need. Car was ready when they said it would be. They didn’t try to sell me something I didn’t need. Car was ready when they said it would be. More

Mike Harvey was very professional and kept up us abreast of my car. We were very pleased withe the work as well and the timeliness of getting the repair works done. of my car. We were very pleased withe the work as well and the timeliness of getting the repair works done. More

Exceptional Service, taking your car for service be sure to ask for Lance to help check you in he’s the best! 100% satisfied customer to ask for Lance to help check you in he’s the best! 100% satisfied customer More

Very satisfied with service on 9/2/2021. Service rep Eric Jakoby did a great job explaining needed service. Thanks, keep up the great work! Eric Jakoby did a great job explaining needed service. Thanks, keep up the great work! More

My recall work was completed quickly and efficiently. The service man who met me had all the information about my vehicle and my information making the intake smooth and fast. service man who met me had all the information about my vehicle and my information making the intake smooth and fast. More

Trustworthy service close to home courtesy shuttle good operating hours. Clean facility, like the complimentary car wash. Like that you have a snack bar. Wish you gave all customers a free bottle of water. operating hours. Clean facility, like the complimentary car wash. Like that you have a snack bar. Wish you gave all customers a free bottle of water. More

Was fast & accurate!! My new Rep is very knowledgeable—Lois Ortiz. This is the 2nd time I have come in & asked for him! Very good serve! knowledgeable—Lois Ortiz. This is the 2nd time I have come in & asked for him! Very good serve! More

Have always loved my Huggins Honda center. Have referred them often to friends. They have always been fair and the service center is prompt and clean as a whistle. them often to friends. They have always been fair and the service center is prompt and clean as a whistle. More

Dealer no longer carries 5W20 oil for older models, while other dealers are still carrying 5W20 in bulk. Service tech stated that 0W20 is now the universal oil for Hondas. A 5W20 oil change used to be $39.9 other dealers are still carrying 5W20 in bulk. Service tech stated that 0W20 is now the universal oil for Hondas. A 5W20 oil change used to be $39.95 and now is over $60. In addition there are no longer service coupons available on the website. Engaged with a chat representative on the service coupons location and was asked the make and model of my vehicle. I clearly stated I was only asking the location of the service coupons and then receive an email on Jessica Cruz to give her a call or text on trading in my vehicle. Not sure where the miscommunication is at this point. Can provide documentation of my $39.95 5W20 oil change at Grapevine Honda today. More

Attentive to needs, friendly service good communication, time sensitive, complimentary Uber to avoid long waiting time sensitive, complimentary Uber to avoid long waiting More