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Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
1,474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,474 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
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May 06, 2024
Had reservation for oil change. Took over 2 hours to complete service. We know it doesn’t take that long to change oil. Took over 2 hours to complete service. We know it doesn’t take that long to change oil. More
by Hirschfamily6
Verified CustomerEmployees Worked With
Helpful May 04, 2024
Service that was supposed to be performed was not done. I would recommend to go through all the services at the end. I would recommend to go through all the services at the end. More
by Shoabuddin
Employees Worked With
May 04, 2024
They damaged a piece and I had to buy it , so I paid more than I should and that was not fair... and now I owe a lot of money... than I should and that was not fair... and now I owe a lot of money... More
by Netoedwin51
May 04, 2024
Tommy is a great service guy. When I drove up to get service done on my HR-V another service advisor came up to me and ask me if I had an appointment, I said no and he walked away When I drove up to get service done on my HR-V another service advisor came up to me and ask me if I had an appointment, I said no and he walked away without saying a word. Then after sitting in my car for 15min awesome Tommy came to save the day….thank you soo much Tommy!! More
by Nancy-Michael-Faith
Employees Worked With
May 04, 2024
Scott Gerlikovski was great, and very communicative through my experience. Fluff to make 15 words. through my experience. Fluff to make 15 words. More
by Bsteel
Employees Worked With
May 04, 2024
Service writer was friendly and quick to respond to customer questions. Dennis was able to get me back to the appropriate warranty specialist. customer questions. Dennis was able to get me back to the appropriate warranty specialist. More
by keehrwv
Employees Worked With
Not listed. Don't remember name.
May 03, 2024
Norm Reeves Honda is a great dealership. The staff is always friendly and helpful like family. They are also a very honest dealer. The staff is always friendly and helpful like family. They are also a very honest dealer. More
by rebecca_1206
Employees Worked With
Tommy Crean, Service Advisor
May 03, 2024
Honestamente estoy decepcionado por que la última vez que estuve ahí revisaron mi carro y al final solo digeron que no tenía nada y otra persona lo revisó y tiene liqueo de antifreeze y liqueo de aceite que estuve ahí revisaron mi carro y al final solo digeron que no tenía nada y otra persona lo revisó y tiene liqueo de antifreeze y liqueo de aceite y según su técnico no tenía nada mi carro More
by dago_75
