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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,897 Reviews

2,897 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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August 26, 2021

Always excellent service and friendly people whether you’re buying or having work done. More

by Leemac521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia - Service
August 25, 2021

Great customer service. Tim Kellar is a pro at helping the needs of his customers. I thank Huggins Honda. More

by sjohnny87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
August 25, 2021

This service department went above and beyond to help me out. Excellent treatment and customer service was on point and the people I dealt with were very professional and friendly. More

by SandyT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
August 25, 2021

Huggins Honda provided extremely good service! The service rep & staff were very professional & helpful. I would recommend Huggins for any service needs! More

by Mary M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep & cashier
August 25, 2021

Huggins took great care of me, while we waited for parts, hampered by the snail's pace of the COVID parts supply chain. Just part of the times we're in, right now. I appreciate all of their efforts. More

by hj.horan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Clay
August 23, 2021

Fred, our service advisor was great. No surprises on our total bill and the car was ready when promised. Cashiers could use a little customer service training don’t seem to enjoy their job. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hyche
August 22, 2021

This was my first time for service at Huggins Honda but definitely won’t be my last. My advisor Javier Mata was awesome! He worked me in for a flat tire replacement without an appointment & even though I h More

by Gmaof7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 21, 2021

Fred is our rep and does a great job! Does what he says he will do and when it will be completed. We are having an issue with back ordered parts but it is not Fred’s issue. More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred the service manager
August 21, 2021

No problems. An attendant quickly asked me what my problem was,Lance Clay is his name, he wrote it down. He gave me a time estimate and told me where I could wait More

by marykralka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Incoming attenden
August 20, 2021

This dealership is. Customer oriented. They are competent and don’t try to sell you things you don’t need. They are the very best! More

by nmoses
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Clay
Aug 20, 2021 -

nmoses responded

Very good advising the customer on what really needs to be done. You are given information on when and what needs to be attended to in the future. The work is done by true professionals that inspires confidence. Employees are friendly, courteous and respectful. This is a place that welcomes you, and you know your automobile is secure in their hands.

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