Norm Reeves Honda Superstore North Richland Hills - Service Center

Excellent service from start to finish! I will definitely return! Friendly, professional and very customer service oriented. And.. my wait time was shorter than expected which is always a plus. definitely return! Friendly, professional and very customer service oriented. And.. my wait time was shorter than expected which is always a plus. More

I had my odyssey serviced here. No pressure to fix or buy anything additional. The service advisor and other staff were kind and very knowledgeable. anything additional. The service advisor and other staff were kind and very knowledgeable. More

Very positive service experience. Josh M. was really helpful in finding the issue on my CR-V by thoroughly inspect, test drive and provide alternative solutions. Thank you, Josh! helpful in finding the issue on my CR-V by thoroughly inspect, test drive and provide alternative solutions. Thank you, Josh! More

Great services. Tim was very nice and well informed. Give him a raise! Everyone was nice and no sale person came up to press me to look at new car. him a raise! Everyone was nice and no sale person came up to press me to look at new car. More

Everyone was cheerful and helpful, from the telephone receptionist who scheduled my appointment to the cashier who took my payment, and even the cashier at the snack bar. Special kudos to my service a receptionist who scheduled my appointment to the cashier who took my payment, and even the cashier at the snack bar. Special kudos to my service advisor, Fred Hyche, for his courtesy and thoroughness in helping me with my first scheduled maintenance on my new Pilot. More

We have purchased 4 vehicles from Huggins Honda. We get all our service performed here. Great Dealership, great people! We will continue to buy here. all our service performed here. Great Dealership, great people! We will continue to buy here. More

Tommy at Huggins Honda helped me in a stressful situation by his patience to listen. Due to the Coronavirus my daughter had to leave her CRV parked in my garage. Her vehicle failed to start and I had to “ by his patience to listen. Due to the Coronavirus my daughter had to leave her CRV parked in my garage. Her vehicle failed to start and I had to “Jump Start” it on more than one occasion. Huggins Honda is very flexible in this situation. I was able to keep the appointment for my Civic Sedan. I was instructed when I do get the CRV started to drive it straight to Huggins Honda. More

This was a safety recall visit. The service and complimentary car wash took about an hour. They warned me it could take over two hours, so it was a pleasant surprise when it was ready early. complimentary car wash took about an hour. They warned me it could take over two hours, so it was a pleasant surprise when it was ready early. More

I went for an oil change and tire rotation on 10/7/20 and was well received, I was early to my appointment and they were able to get my car serviced without much delay. Tyler Warren was my service advisor an was well received, I was early to my appointment and they were able to get my car serviced without much delay. Tyler Warren was my service advisor and was clear on the service cost and letting me know what needed to be done for future visits per my mileage, he left early for personal reasons but made sure my information was sent to another service advisor. And hebwas able to invoice me, I would have liked to hear initially of any service specials going on but I understand it was busier at the time I arrived which was around 4:42 p.m. It was my first time getting my car serviced here but I plan to come back as they were very friendly. More

The quality of customer service & customer care is always excellent. When I've taken my Pilot in for service, there are no surprises, all costs are explained. The service writers are kind & patient. I feel s excellent. When I've taken my Pilot in for service, there are no surprises, all costs are explained. The service writers are kind & patient. I feel safe & covered when making long road trips knowing their technicians have thoroughly checked my vehicle out. Will continue using Huggins! More