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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,882 Reviews

2,882 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 18, 2020

This is a wonderful place! It looks new and fresh. Lots of natural light, great music and a cafe. It's very professionally managed. I will def. Be back. More

by GoldenSun21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchel Lo
Sep 23, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

September 17, 2020

We have been using this Huggins Honda for 15 years. When you bring your vehicle in to get serviced they tell you the approximate wait time and if it is going to take a few hours, or longer than usual they t More

by rechris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kellar, Nume Chantharojwong
September 17, 2020

Derrick was quick to respond to address all of my concerns and service was performed in a timely manner . I recommend Huggins Honda and Derrick . More

by holly.lane78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Buford
Sep 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review, Holly! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

September 17, 2020

I have a great confidence in the service manager Fred Hyche He is honest is to communicate with and gives me confidence in the service I will be getting..Finally he is always lets me know when I should b More

by Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hyche, Michael Comer,Jason Allison,Forrest Clark
Sep 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty to Huggins Honda! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process and amenities! We are looking forward to the next time!

September 17, 2020

My car was having some issues so I brought it into Huggins Honda. Vu Nguyen, my service advisor kept me updated every step of the way. He's always been so helpful every time I bring my car in. It's al More

by Ssyavong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vu Nguyen
Sep 18, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We are happy to hear that Vu was able to take care of all your car needs. We look forward to taking care of any future needs that may arise!

September 16, 2020

Great people at Huggins Honda. Had a little trouble with a service advisor. The GM called and made it right will continue to do business with Huggins Honda. More

by y2kpony290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Benitez
Sep 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you returning to Huggins Honda. We are glad that we were able to improve your first impression of our dealership, and we appreciate the feedback about your experience. Thank you for your business and please let us know if you have any further maintenance needs.

September 16, 2020

Service department is the best. They inform, listen to your concerns, answer your questions, and they let you decide without harassing to make a sale. More

by wbaylor263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hyche
Sep 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

September 16, 2020

I was in and out the door in very little time with keys in hand and a printed document of recommended repairs with price estimates. I really liked how you are kept updated via phone directly from the techn More

by dab_k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
Sep 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We love hearing about our customers' positive experiences! We hope to see you again!

September 16, 2020

My experience with Huggins Honda it was wonderful when I bought my new car and also when they service my car thank you very much MITCHEL LO!!! More

by Juansancen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Srimavin,Nume Chantharojwong
Sep 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star review! I'm so pleased to hear that Mitchell helped you purchase your dream car. Enjoy your new vehicle, and we look forward to assisting you again!

September 14, 2020

James Gray, was an excellent service advisor. His customer service great. He's was helpful, personable, and very informative about maintenance that is needed now and what I can expect on my next visi More

by littles00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES GRAY SERVICE ADVISOR
Sep 14, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

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