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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,846 Reviews

2,846 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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August 01, 2020

Great service! I am confident that every service appointment will be as quick and easy as the previous one. Huggins Service Dept is always reliable and efficient. More

by Minivansarecool
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 03, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your thoughtful review! Reading reviews like this couldn't make us happier. We look forward to assisting you in the future!

July 28, 2020

Wide space to choose to sit while waiting and very clean. Everyone's super nice and knowledgeable. Theres even a cafe inside with great menu variety. More

by Jessicarsmith89
Recommend Dealer
Yes
Employees Worked With
Lance (service) 5 stars
Jul 29, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

July 25, 2020

My 2005 Honda Civic had a recall, scheduled with Higgins Honda for service. My car was done in a timely manner and earlier than the service crew had said it will take to have the passanger side air bag repl More

by wgekone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 27, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are grateful for this wonderful review and your kind words about our service department! It was our pleasure to provide you with top-notch service, and we appreciate your recommendation!

July 23, 2020

I love the car wash at the end of the service, which was excellent. Very nice waiting area as well. Not every employee driving cars wore masks though. More

by kasslgrand
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 24, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review! We appreciate the opportunity to read about your recent service experience and we hope to assist you again in the future!

July 22, 2020

Great service and repair work from Huggins Honda. Timely and thorough communication from my service rep Matt Orten. Always use their service department for our Honda Crosstour. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orten
Jul 22, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Jennifer, thank you for the wonderful review! We are happy to hear that Matt was able to take care of all your Honda Crosstour needs. We look forward to taking care of any future needs that may arise!

July 20, 2020

Very knowledgeable and prompt service had no issues. Car was washed and looked great. Parts dept was very helpful as well. Juan in sales always has good info. More

by Chrisesq101
Recommend Dealer
Yes
Employees Worked With
Juan, Dan Smith
Jul 22, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

July 17, 2020

I always receive great service and customer service from Huggins Honda. My wife and I are longtime customers and do not anticipate buying any other vehicle then a Honda from Huggins Honda. More

by 2019 CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer,Forrest Clark,David Elattrache
Jul 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your thoughtful review! Reading reviews like this couldn't make us happier. We look forward to assisting you in the future!

July 16, 2020

Tim Kellar is a service advisor, he is very kind,polite,friendly,professional, make a good communication to customers thank you very very much Paula Yaipetch More

by Myaipetch163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
Jul 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are grateful for this wonderful review and your kind words about Tim! It was our pleasure to provide you with top-notch service, and we appreciate your recommendation!

July 16, 2020

Huggins Honda took a non pressure sales approach when we bought our Pilot , offered sound advice after listening to our priorities.They did not steer us towards a particular model or try to influence us to More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Derrick Burford, Mike Lee
Jul 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for the excellent review, Dennis! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

July 15, 2020

Automotive service I was greeted by Tyler Warren, service rep. He was knowledgeable and professional and kind. There was a pleasant lounge area to wait. My vehicle wa More

by grammc6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Warren
Jul 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your comments and feelings about Tyler! He is a valuable team member that goes above and beyond to meet our clients' needs, and we are so pleased that was your experience. We'll pass along your kind words to Tyler!

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