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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,846 Reviews

2,846 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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July 08, 2020

Thorough diagnosis and resolution. Excellent updating throughout the repair process. Easy to schedule the repair using web site. Definitely will take my Honda back anytime I need a repair More

by 15FitLemonZinger
Recommend Dealer
Yes
Employees Worked With
Derrick
Jul 08, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your thoughtful review! Reading reviews like this couldn't make us happier. We look forward to assisting you in the future!

July 08, 2020

Best Honda Care in the business!! I’m fortunate to have James Gray looking after my service needs. He is professional but friendly, very knowledgeable and goes the extra mile to look a More

by Premier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gray
Jul 10, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are grateful for this wonderful review and your kind words about James! It was our pleasure to provide you with top-notch service, and we appreciate your recommendation!

July 03, 2020

The Service staff at Huggins is always friendly, helpful, professional, and efficient. We love the way they take care of us and have confidence in their work. Thank you!!! More

by Secondts
Recommend Dealer
Yes
Employees Worked With
Tyler Warren
Jul 06, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We love hearing about our customers' positive experiences! We will pass along your kind words to our service staff, and we hope to see you again!

July 02, 2020

I have nothing to say in this box. The guy that helped me is not listed below. You should really update this to have all service advisors on here. It’s kind of a lame survey, in my opinion. And then it makes More

by emu706
Recommend Dealer
Yes
Employees Worked With
Derrick
July 01, 2020

Huggins Honda is always a pleasure to work with on my ridge line. James Grey is the best service representative I have ever dealt with at a dealership. He is always a help and goes beyond what you would More

by TLD bar Ranch LP
Recommend Dealer
Yes
Employees Worked With
James Grey service
Jul 06, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your thoughtful review! Reading reviews like this couldn't make us happier. We look forward to assisting you in the future!

June 27, 2020

Lance did an excellent job taking care of all items and informing me. There appeared to be a small leak after my first service and he got the mechanic to clean up the oil. More

by piercelj
Recommend Dealer
Yes
Employees Worked With
Lance Clay service advisor
Jun 29, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We are happy to hear that Lance was able to take care of all your car needs. We look forward to taking care of any future needs that may arise!

June 23, 2020

Mark Harvey service manager was a pleasure to work with. Helpful , informative and easy to work with .Represents Huggins Honda well ! What else can I say two thumbs up Mike More

by Stepdad
Recommend Dealer
Yes
Employees Worked With
Mike Harvey
Jun 24, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your comments and feelings about Mike! He is a valuable team member that goes above and beyond to meet our clients' needs, and we are so pleased that was your experience. We'll pass along your kind words to Mike!

June 22, 2020

Steven Macias did a great job taken care of my car and walking me through all the steps of the service. I will definitely be going back. More

by Ktoggle
Recommend Dealer
Yes
Employees Worked With
Steven Macias
Jun 24, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We love hearing about our customers' positive experiences! We will pass along your kind words to Steven, and we hope to see you again!

June 20, 2020

I have really enjoyed the customer service at this dealership. They are very timely we’re getting service is completed on your car and inform you of upcoming cost in service is needed in the future fo More

by Lakesha08
Recommend Dealer
Yes
Employees Worked With
NGU “Mr.B” NGUYEN
Jun 22, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

June 18, 2020

Great service & sales. Follow up to parts ordered and testing after repairs provided relationship between me and my service assistant Chase Grossman in the service dept. More

by Zpg2005
Recommend Dealer
Yes
Employees Worked With
Chase Grossman
Jun 19, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We love hearing about our customers' positive experiences! We will pass along your kind words to Chase, and we hope to see you again!

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