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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,897 Reviews

2,897 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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August 06, 2020

A Great Service Experience Huggins Honda has a Great Service Dept. Mitchell was very knowledgeable and kept me informed! Overall it was a very good experience and I highly rec More

by davenpat316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Lo in Service
Aug 11, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience and we appreciate the feedback for Mitchell in our service department! We hope to assist you again in the future!

August 05, 2020

Huggins completed my battery replacement in great time with no hassle as always. Tyler Warren was friendly and efficient. He kept me updated on the progress of my repair More

by Dawngl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Warren
Aug 05, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about Tyler. We are so glad he provided you with a fast and efficient service visit and we hope you'll come back again. Thank you for your business!

August 05, 2020

Work was completed promptly I received the B12 scheduled maintenance and a Texas State Inspection. I had received filter change on a previous maintenance visit and I informed my More

by dwwilliams1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Orten
Aug 11, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your comments and experience with Matthew in our service department. He is a valuable team member that goes above and beyond to meet our clients' needs, and we are so pleased that was your experience. We'll pass along your kind words to Matthew!

August 04, 2020

Honda's since 1988. The personnel is friendly, knowledgeable and do not stop until the customer is satisfied. Excellent service and prices. 8 cars,30 yrs More

by jmccarthyrn49@gmail.com you
Recommend Dealer
Yes
Employees Worked With
Oliver Rose,Dan Smith,Mike Lee
Aug 05, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty to Huggins Honda! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff and customer service. We look forward to the next time!

August 04, 2020

Regularly get quick and complete service. Went in for the state inspection but I appreciate the checkup they perform on the overall status of the car. And no high pressure to buy expensive dealer services ev More

by OhTwoAccord
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Aug 05, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the great review! We’re glad you enjoyed your service experience with us. We pride ourselves on our service staff being thorough, and we always aim to make our customers happy with their interactions. We hope to see you soon!

August 04, 2020

Everyone that I came in to contact with were excellent. James Gray kept me updated and made sure I understood and approved the service that was needed. More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gray
Aug 05, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for the excellent review! We are so happy to hear that James provided you with an exceptional experience. We look forward to taking care of any future needs that may arise!

August 02, 2020

Great service... took the time to explain in detail what was happening.. appreciate the special care during this tough time.. will definitely be back for next scheduled service More

by ksflygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
Aug 03, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.

August 01, 2020

Helped me with everything I need and more. When I had questions they where answered. It was clean and everyone had mask on. Everything was great More

by thomasbross123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comer,Jason Allison,Erick Benitez
Aug 03, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review, Thomas! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

August 01, 2020

Excellent dealership. Courteous and knowledgeable staff. Great selection of vehicles and top notch service department. I drive about an hour, past several other Dallas / Fort Worth Honda dealerships to ha More

by Ricardo
Recommend Dealer
Yes
Employees Worked With
NGU “Mr.B” NGUYEN
Aug 03, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

August 01, 2020

Aaron is outstanding and so is Huggins' service department. I had my previous vehicle serviced at Huggins. I have an Acura I purchased from another dealership, but Huggins is far superior to the More

by VanAcura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Constantine
Aug 03, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team, and we hope to see you again.

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