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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,943 Reviews

2,943 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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July 02, 2020

I have nothing to say in this box. The guy that helped me is not listed below. You should really update this to have all service advisors on here. It’s kind of a lame survey, in my opinion. And then it makes More

by emu706
Recommend Dealer
Yes
Employees Worked With
Derrick
July 01, 2020

Huggins Honda is always a pleasure to work with on my ridge line. James Grey is the best service representative I have ever dealt with at a dealership. He is always a help and goes beyond what you would More

by TLD bar Ranch LP
Recommend Dealer
Yes
Employees Worked With
James Grey service
Jul 06, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your thoughtful review! Reading reviews like this couldn't make us happier. We look forward to assisting you in the future!

June 27, 2020

Lance did an excellent job taking care of all items and informing me. There appeared to be a small leak after my first service and he got the mechanic to clean up the oil. More

by piercelj
Recommend Dealer
Yes
Employees Worked With
Lance Clay service advisor
Jun 29, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We are happy to hear that Lance was able to take care of all your car needs. We look forward to taking care of any future needs that may arise!

June 23, 2020

Mark Harvey service manager was a pleasure to work with. Helpful , informative and easy to work with .Represents Huggins Honda well ! What else can I say two thumbs up Mike More

by Stepdad
Recommend Dealer
Yes
Employees Worked With
Mike Harvey
Jun 24, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your comments and feelings about Mike! He is a valuable team member that goes above and beyond to meet our clients' needs, and we are so pleased that was your experience. We'll pass along your kind words to Mike!

June 22, 2020

Steven Macias did a great job taken care of my car and walking me through all the steps of the service. I will definitely be going back. More

by Ktoggle
Recommend Dealer
Yes
Employees Worked With
Steven Macias
Jun 24, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We love hearing about our customers' positive experiences! We will pass along your kind words to Steven, and we hope to see you again!

June 20, 2020

I have really enjoyed the customer service at this dealership. They are very timely we’re getting service is completed on your car and inform you of upcoming cost in service is needed in the future fo More

by Lakesha08
Recommend Dealer
Yes
Employees Worked With
NGU “Mr.B” NGUYEN
Jun 22, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

June 18, 2020

Great service & sales. Follow up to parts ordered and testing after repairs provided relationship between me and my service assistant Chase Grossman in the service dept. More

by Zpg2005
Recommend Dealer
Yes
Employees Worked With
Chase Grossman
Jun 19, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We love hearing about our customers' positive experiences! We will pass along your kind words to Chase, and we hope to see you again!

June 16, 2020

Huggins Honda is a friendly, caring dealership with a wonderful customer service department. Not only did I enjoy my car purchase experience there, but I now take my car in for the service needs, as well More

by Julie Moore
Recommend Dealer
Yes
Employees Worked With
Aaron and Matthew
Jun 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Julie, thank you for taking the time to write about your experiences at Huggins Honda. It is wonderful to hear that our staff in both sales and service have been providing you with the excellent experience we strive to provide all our customers. Thank you for the recommendation and we look forward to working with you again in the future!

June 16, 2020

I was able to schedule my appointment right away, when I got there my service advisor informed me that my SUV had a recall, they took care of it at the same time they changed my oil and they also checked th More

by Silvia
Recommend Dealer
Yes
Employees Worked With
Michael Harvey
Jun 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review, Silvia! We are happy to hear that our Service Department was able to take care of all your SUV service needs. We look forward to taking care of any future needs that may arise!

June 15, 2020

This was my first time in the service department in this dealership. It was a very busy Saturday but I was well taken care of by Tyler Warren. He kept me informed with updates on my vehicle. The waiting are More

by SRP
Recommend Dealer
Yes
Employees Worked With
Tyler Warren
Jun 17, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We love hearing about our customers' positive experiences! We will pass along your kind words to Tyler, and we hope to see you again!

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