Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
2,940 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,940 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
Sort by
May 30, 2020
Great customer service and techs kept the car clean especially during a period of social distancing. Highly satisfied with all my visits and services conducted by the Huggins Honda dealership. especially during a period of social distancing. Highly satisfied with all my visits and services conducted by the Huggins Honda dealership. More
by FP
Employees Worked With
Mike and Fred, Forrest Clark
May 29, 2020
Extremely friendly right to the point extremely helpful curious and nice, thank you I come back and let other know about how nice worker are curious and nice, thank you I come back and let other know about how nice worker are More
by beverleyannbakston
Employees Worked With
Service department service department
May 28, 2020
Fred H is always exceptional. Respectful and explains things and looks ahead at what service is needed in the future so I can budget and plan. I work in my appointments based on his schedule so he can b things and looks ahead at what service is needed in the future so I can budget and plan. I work in my appointments based on his schedule so he can be my advisor for my Honda Pilot. More
by CK
Employees Worked With
Fred Hyche
May 28, 2020
Honda Huggins Dealership is the best . I used to service Honda Huggins Dealership is the best . I used to service my car here. Aaron Constantin, the service advisor , always do the best. His experience a Honda Huggins Dealership is the best . I used to service my car here. Aaron Constantin, the service advisor , always do the best. His experience and kindness made me so happy. More
by tuansuong2003
Employees Worked With
Aaron Constantin , Service adviser
May 27, 2020
Huggins Honda is only as good as it's people. That being said Tyler Warren my service advisor was very helpful and kept me informed every step of the way. Ensuring my car was delivered to me when promised. said Tyler Warren my service advisor was very helpful and kept me informed every step of the way. Ensuring my car was delivered to me when promised. Diamond the receptionist was pleasant and extremely nice. Two great employees. Keep up the good work. More
by RVB
Employees Worked With
Tyler Warren, Diamond I don't have her last name
May 26, 2020
Great 10,000 mile check-up on my 2019 Accord Hybrid. Quick service and great job of social distancing during this pandemic. Courteous and professional. Quick service and great job of social distancing during this pandemic. Courteous and professional. More
by mamosita
Employees Worked With
Service
May 26, 2020
I took my Accord in for periodic servicing and State inspection. I had an appointment and they were timely and completed the work the same day. Lance, my service representative was very helpful and we inspection. I had an appointment and they were timely and completed the work the same day. Lance, my service representative was very helpful and went over the recommended work with me. I have been to Huggins Honda before and I will go back in the future. More
by Ann
Employees Worked With
Lance Clay.
May 23, 2020
If I could give a lower rating I would. Salesmen are liars - cost me a couple grand when purchasing my car, in addition to all the anxiety they caused me. Had to speak with the general manager to get th liars - cost me a couple grand when purchasing my car, in addition to all the anxiety they caused me. Had to speak with the general manager to get the car at somewhere close to the agreed upon price (which is what the salesman lied about). Then the car had a glitch in the gauges - took it to the service department where they decided to replace them. Called to get status after a day or so and was told by Vu the service advisor that he couldn’t get me a status because he was hungry and was going to lunch. Then later after I had to drive to the dealer to get a status update, the service advisor manager Mike assured me that the trip information wouldn’t be deleted when they replaced the part. IT WAS. Then I discovered after picking up my car that the HUD no longer works. Needless to say I will never go back there and would advise anyone reading this to go somewhere else. More
by macmuchmore
Employees Worked With
Dan Smith,David Elattrache
May 23, 2020
Huggins Honda is the best in the business..They can fix any problem you have with your vehicle..Fast and friendly service is why I will choose Huggins Honda any problem you have with your vehicle..Fast and friendly service is why I will choose Huggins Honda More
by jjackson_51
Employees Worked With
Chase the Man Grossman
