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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,937 Reviews

2,937 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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May 21, 2020

I have always been so impressed by the EXCELLENT service I have received from Huggins Honda. The service department rep, Aaron, was very professional and very patient explaining what was done to my car and More

by billiefoster386@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Aaron
May 22, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Billie, we are grateful for this wonderful review and your kind words about Aaron! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

May 19, 2020

Fast excellent service and very good service advisors. Answered all concerns thoroughly with easy to understand answers. Very clean waiting areas and facilities.All staff were friendly and helpful. More

by tombretz
Recommend Dealer
Yes
Employees Worked With
Chase, Oliver Rose
May 20, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

May 19, 2020

I received excellent service and tech was courteous there is really nothing more to say ...i will be happy enough to return for my next service More

by jdggriff
Recommend Dealer
Yes
Employees Worked With
Aaron constantin
May 20, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We’re glad you enjoyed your experience with us, and we look forward to taking care of any future needs that may arise!

May 16, 2020

I’ve used Huggins since 2005 and been disappointed with any event that they were a part of. I highly recommend them to anyone looking for a great place to buy or service a car. Completely professional. More

by TommyLee
Recommend Dealer
Yes
Employees Worked With
James Gray
May 18, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty to Huggins Honda! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff.

May 16, 2020

My customer service experience was excellent. Mr. Oliver Rose was warm, informative, and professional. I’m very satisfied with the outstanding services provided by Huggins Honda! More

by bchambers
Recommend Dealer
Yes
Employees Worked With
Oliver Rose
May 18, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star review! We're so glad that Oliver was able to provide a positive experience for you! Thank you for your kind words about our team, and we hope to see you again.

May 16, 2020

Everyone’s amazing and super friendly. They are very helpful with all questions that you have and Explains everything very well. I would recommend this dealership. More

by Renee
Recommend Dealer
Yes
Employees Worked With
Tyler Warren , Nume Chantharojwong
May 18, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Renee, thank you so much for the excellent review! We look forward to assisting you in the future!

May 15, 2020

Mike Harvey is top notch. He kept me apprised of of my vehicle status. Walked me through prices and advised me of best coupons for my services. Finally made an appointment for me to return to complete rem More

by LaShawn Carter
Recommend Dealer
Yes
Employees Worked With
Only worked with service department.
May 15, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the five-star review, LaShawn! Every day we strive to help our clients with their needs. Thank you for your kind words about Mike and we look forward to seeing you again.

May 14, 2020

Aaron Constantine made a stressful situation not so stressful! His expertise and critical thinking got me in and out in under an hour. Thank you! More

by Lee L.
Recommend Dealer
Yes
Employees Worked With
Aaron Constantine
May 15, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Lee, thank you for the five-star review and your kind words about Aaron! We look forward to helping you again!

May 14, 2020

I always receive great service at Huggins Honda. I purchased my 2015 Honda Civic from Huggins and have had all of my service done there. More

by TammyJ
Recommend Dealer
Yes
Employees Worked With
Tyler
May 15, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Tammy, thank you for taking the time to leave us a review! It is always a delight to hear about a customer’s positive experience. We hope to assist you again in the future!

May 13, 2020

The overall experience was good but, the Service man , Fred , didn’t totally commit to any request I mentioned . “ will see “ would be his answer . I had to call Service manager to consider my request f More

by normagrisham
Recommend Dealer
Yes
Employees Worked With
Sone
May 14, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Norma, thank you for sharing your feedback with us. Hearing from all our clients allows us to improve processes, develop training for our staff, and serve our community better. We pride ourselves on exceptional customer service and regret that we missed the five-star mark. We hope to regain your faith in us on your next visit.

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