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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,922 Reviews

2,922 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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April 14, 2020

Mr. Fred Hyche was my service manager, He advised of all items to be serviced, It was done in record time. Auto was washed and I was offered service from the cafe. I will always ask for Mr. Hyche as service More

by jamieks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Whitworth,Forrest Clark
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the outstanding review. We look forward to seeing you next time!

April 11, 2020

Exceptional service in trying times. Timely presentation and explanation of 30k service. Maintained proper social distancing. Contacted me by phone and explained problem areas and what the remedies were and More

by Mmorton
Recommend Dealer
Yes
Employees Worked With
Fred Hyche
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are happy to hear that you had a wonderful service experience. Our customers, employees, and the community are at the heart of everything we do!

April 11, 2020

I have purchased 7 vehicles from Huggins Honda since 2004. I trust them and they take great care of me during sales and services on my vehicles. More

by Angie G
Recommend Dealer
Yes
Employees Worked With
Chris in Service- 5 Star Excellent service, Forrest Clark
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We sincerely appreciate your loyalty to Huggins Honda! Thank you for taking the time to provide us with your feedback!

April 10, 2020

Fast service and excellent customer service. They go out of their way to make sure that you are happy and the problem is fixed promptly. More

by Mbrown24711
Recommend Dealer
Yes
Employees Worked With
Steven, AJ
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star rating!

April 07, 2020

Huggins has the best service Mitchel was fantastic He was so courteous ,friendly and knowledgeable. He went beyond call of duty, staying til lights going out to help me with loading phone book to car etc More

by hbr
Recommend Dealer
Yes
Employees Worked With
Mitchel. Service rep. Frm calif.
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are happy to hear that Mitchel provided you with a great experience. Thank you for the 5-stars!

April 06, 2020

The staff is very professional, service is clean, pricing is fair, they have customer satisfaction as their number one goal. They listen to what you have to say, that matters to a customer. Thanks More

by kirklovesjesus1
Recommend Dealer
Yes
Employees Worked With
Soni (service mgr) Stephen (service rep)
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words and five-star rating!

April 06, 2020

Helpful with my issue and worked to help get my car seen. Communicated well and worked to get my business. Thanks for working with me More

by Bds
Recommend Dealer
Yes
Employees Worked With
NGU “Mr.B” NGUYEN
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

We are happy to hear that we were able to resolve your vehicle issue. We hope to see you again in the future.

April 04, 2020

If you want to get service that makes you feel like family, this is the place. Friendly, professional, attentive, prompt. Just tell them your situation and they’ll take it from their. No pushing! Just More

by fcruiser1
Recommend Dealer
Yes
Employees Worked With
Stephen Macias Svc Adv, Sony Svc Mgr
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-stars!

April 03, 2020

Helpful and courteous Tim Kellar and his manager went above the call to help us... sending someone to pick up the car and return it to our home. The job was completed on ti More

by Fort Worth Jimbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
May 01, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words and for giving us a 5-star review!

April 01, 2020

Service was quick and excellent. The dealership also sent multiple coupons that I could use while I waited for the truck to have oil changed. More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Greg Roye,Oliver Rose,David Elattrache
Apr 30, 2020 -

Norm Reeves Honda Superstore North Richland Hills responded

Aaron, thank you for the 5-star review!

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