Norm Reeves Honda Superstore North Richland Hills - Service Center

Good service and good customer service. Mitchel Lo service advisor was wonderful and very knowledgeable. This CRV is my second card both at Huggins . T service advisor was wonderful and very knowledgeable. This CRV is my second card both at Huggins . T More

Every time I am here, I receive exceptional service! I can get an appointment in a timely manner for issues that will take more than a day- and even with an issue the other day, I went in with no appointm can get an appointment in a timely manner for issues that will take more than a day- and even with an issue the other day, I went in with no appointment and my car was fixed and back to me in 1 hour! They knew I had a meeting and didn't want me having to call an Uber. Chase is always the gentleman I take my car to up here and he takes the best care of me and my car! 10/10 would recommend Huggins Honda for service and sales both. More

Was a great experience. Had them call to tell me the other things that was needed on the car. I like that they wash the car for you. other things that was needed on the car. I like that they wash the car for you. More

Service department was clean, the advisor was curtious and helpful. He advised me the work would be done in about 1.5-2 hours and that’s how long it took. Advised me that filters would need changed next t and helpful. He advised me the work would be done in about 1.5-2 hours and that’s how long it took. Advised me that filters would need changed next time rather than trying to upsell More

Extremely helpful with my problems today and offered assistance on future questions and concerns. Reconnected car to phone and helped with questions on using it. assistance on future questions and concerns. Reconnected car to phone and helped with questions on using it. More

Sales and service staff are great and we’re willing to work with me to my satisfaction. I would recommend Huggins Honda to my friends and family work with me to my satisfaction. I would recommend Huggins Honda to my friends and family More

Every time I take my car in I get a different experience I would say from good to better to great and from great to excellent . I would say from good to better to great and from great to excellent . More

As usual I was pleased with my visit to Huggins Honda. From my first encounter the service advisor (Vu Nguyen) to the cashiers at the end of the visit all were peasant and professional. From my first encounter the service advisor (Vu Nguyen) to the cashiers at the end of the visit all were peasant and professional. More

The building was clean. The service people were above average in their customer service. The cafe was full of variety but pricey. Over all, awesome experience. average in their customer service. The cafe was full of variety but pricey. Over all, awesome experience. More

Went in today for a oil change not my usual honda location I go to. Had brought up a situation to My Service Rep. Chase Grossman about a message my SUV been sending me. Can I just say how concerning location I go to. Had brought up a situation to My Service Rep. Chase Grossman about a message my SUV been sending me. Can I just say how concerning and just helpful he was. He just didn't give me that quick reply that made me feel ok I answered your question feel. He went and talk to people that knew more of the situation and made me feel thankful that I had gotten someone that went above and beyond with a customer as myself. Great customer service by all! Thank you Chase Grossman for being that! More