Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
2,886 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
Great Service Aaron took great care of me while I had my CRV serviced. Love your new waiting area!! I am always happy with Huggins Honda!! Great Job!! Aaron took great care of me while I had my CRV serviced. Love your new waiting area!! I am always happy with Huggins Honda!! Great Job!! More
Excellent Customer Service Kimmie kept me up to date on the status of my Honda Fit while it was undergoing an airbag recall. He was always available to answer any question I had Kimmie kept me up to date on the status of my Honda Fit while it was undergoing an airbag recall. He was always available to answer any question I had - which were many. Friendly, helpful, and patient. If you have to take your Honda in for service, ask for Kimmie. More
Excellent Customer Service Thank you to Service Advisor Michael Harvey. I brought in our CRV for a perceived brake issue. In fact the actual problem was an issue with a wheel hu Thank you to Service Advisor Michael Harvey. I brought in our CRV for a perceived brake issue. In fact the actual problem was an issue with a wheel hub and striped lug bolts caused when I had the tires rotated at a local tire store. Michael contacted the local tire store and informed them of the issue and worked with the manager of the local tire store on my behalf, leading the cost of needed repairs to be paid for by the local tire store. Again, a big Thank You to Michael Harvey. More
Most Honest Dealership I purchased a Honda 2015 CRV Touring last year, have had some issues where another dealership closer to home could not fix. Took my car back to Huggin I purchased a Honda 2015 CRV Touring last year, have had some issues where another dealership closer to home could not fix. Took my car back to Huggins where it was purchased. The service dept. Carla, & Steve were very respectful & professional. They will always have my business & will reccomend other people to buy from Huggins Honda. More
Outstanding Service Department The Service Department at Huggins is exceptional! Fred H. is the best service rep in the business, and I trust him because he doesn't try to push ser The Service Department at Huggins is exceptional! Fred H. is the best service rep in the business, and I trust him because he doesn't try to push service that you really don't need. You can rely on his honesty and professionalism. More
Great Customer service! They did a fantastic job and got the job done fast! Mike Harvey at the NRH location was so helpful. He took his time with me and did not rush at all. They did a fantastic job and got the job done fast! Mike Harvey at the NRH location was so helpful. He took his time with me and did not rush at all. More
Love my Honda and my Huggins dealership! When I brought my CRV in for regular maintenance, the service department went above and beyond to make sure that everything was completed in time for When I brought my CRV in for regular maintenance, the service department went above and beyond to make sure that everything was completed in time for me to attend my granddaughter's band concert. I appreciate the respectful way Huggins treats their customers. More
Paradigm shifted! We recently purchased a new CRV from Huggins and I have been wowed and surprised by the concept of the modern dealership. Every interaction has been o We recently purchased a new CRV from Huggins and I have been wowed and surprised by the concept of the modern dealership. Every interaction has been over the top in terms of customer service and support. More
Great First Experience at Huggins Honda Quick, courteous, and professional! Cody in service was extremely helpful in getting my service scheduled. She was patient and understanding, and did Quick, courteous, and professional! Cody in service was extremely helpful in getting my service scheduled. She was patient and understanding, and did not act like my questions were ridiculous. Aaron in service was very professional and easy to communicate with. His business card has his direct number on it, so there's no frustration of being passed around from person to person. I bought my car at Vandergriff Honda in 2011, and their service has gotten worse every year, unfortunately. I will be taking all my future business to Huggins Honda. Thank you! More
informative visit with a smile Pleasant staff. I had a baby with me, I could see they were trying their best to hurry the process along for me. Took care of my new van and gave it a Pleasant staff. I had a baby with me, I could see they were trying their best to hurry the process along for me. Took care of my new van and gave it a wash. Gave great details about the service and what to expect at my next oil change. More