Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
2,974 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,974 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
Sort by
February 07, 2025
Bought a car here from Marcus Gregory and couldn’t be happier. We get our vehicles serviced here also and Amanda Fritz is the most amazing service advisor. She keeps us informed and we never have to wait happier. We get our vehicles serviced here also and Amanda Fritz is the most amazing service advisor. She keeps us informed and we never have to wait long for the work to be completed. More
by jbohelski
Employees Worked With
Amanda Fritz
February 07, 2025
The service advisors are very professional and they keep you informed while your vehicle is in surface you informed while your vehicle is in surface More
by cmthomas1204
February 07, 2025
Your dealership was prompt & clear informing me about the update my car needed. Information was clear. Instructions about time needed & travel assistance you could provide were also clear, helpful & carrie update my car needed. Information was clear. Instructions about time needed & travel assistance you could provide were also clear, helpful & carried out EXACTLY as explained in a timely manner. More
by Susan Smith
Employees Worked With
Zachary Frausto
February 07, 2025
My time at Norm Reeves was great! Nicholas was very helpful and informative throughout the whole process. I appreciated his kindness and checking in with me and my 4 year old grandch Nicholas was very helpful and informative throughout the whole process. I appreciated his kindness and checking in with me and my 4 year old grandchild to make sure we had what we needed. The service techs were great and they made sure that my car was truly ready before letting me go. More
by kmstarks
Verified CustomerEmployees Worked With
Nicholas
February 06, 2025
I went there with a coupon for 20% off over the phone the lady said it’s was 165, Honda of Fort Worth was 149.99, how did it cost $179 with a coupon at your Honda Dealership, did not make sense to me, and wa lady said it’s was 165, Honda of Fort Worth was 149.99, how did it cost $179 with a coupon at your Honda Dealership, did not make sense to me, and was upset over going with a coupon and charged higher More
by toni_taylor
Employees Worked With
Can’t remember the name
February 06, 2025
Fast thorough service by knowledgeable staff diagnosing a problem that could have caused a significant future issue a problem that could have caused a significant future issue More
by Chris&Dave
Employees Worked With
February 05, 2025
My service technician, Amanda, was great. Communication was easy and quick. She reached out immediately when my car arrived at the dealership and first thing the following morning Communication was easy and quick. She reached out immediately when my car arrived at the dealership and first thing the following morning More
by cgierkey
Employees Worked With
Amanda Fritts
February 04, 2025
They had my car for 2 days and were not able to find the problem I don’t even think they took the time to check, took my car in because like I told them all of a sudden the back lights will start flickering problem I don’t even think they took the time to check, took my car in because like I told them all of a sudden the back lights will start flickering even when the car is turned off, parked. I had to call to get the status because I was never updated. Very disappointed. More
by hodge.yesenia
Employees Worked With
