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Norm Reeves Honda Superstore Port Charlotte
Port Charlotte, FL
1,232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,232 reviews
March 09, 2014
David Hillard did an excellent job helping us find the David Hillard did an excellent job helping us find the right car for us! He was friendly, efficient and very attuned to our needs. We can truly David Hillard did an excellent job helping us find the right car for us! He was friendly, efficient and very attuned to our needs. We can truly say that this was the most satisfying car-buying experience we have ever had. Everyone at the dealership was friendly and we will be recommending you to others! More
by loisgirvan
March 04, 2014
Dallas was very helpful, accommodating, and understood what I needed for a vehicle. He was always available by phone and willing to go the extra mile to help. I found everyone friendly and cannot comment what I needed for a vehicle. He was always available by phone and willing to go the extra mile to help. I found everyone friendly and cannot comment any further until I've had time to see if they are as good as their word. At this time, I would recommend the Port Charlotte Honda dealership under new ownership to anyone who asks. The prices were the best I could find in the area. I leased a Volkswagon Jetta. Kaaren Toutant Punta Gorda More
by kltoutant
Employees Worked With
Dallas Godwin
March 04, 2014
Dave Hilliard did an excellent job, showing me the car I was looking for, showing me the options and systems included, offering the test ride and reviewing pricing with me. He was very courteous, friendly was looking for, showing me the options and systems included, offering the test ride and reviewing pricing with me. He was very courteous, friendly and knowledgeable even though he was very young. Overall, you have a great employee and one that will become more valuable to the dealership as he gains experience. He even contacted Ohio BMV to determine what was needed in a vehicle verification statement or form. As it turned out, Sheila produced the form to be filled in and signed by a Sherriff's deputy and provided me with the location. The problem I had was the length of time to get the paperwork completed, as I was there a long time, during which Dave periodically checked to see if the paperwork was yet to be completed by the Finance person. Besides waiting a long time (looked like no other deals going at the time), his less than friendly approach with me, lack of knowledge of the vehicle verification form, downright discourteous to me when he could not sell me on a loan or extended warranty and then coupled with all the paperwork having my name abbreviated even though he had a copy of my license in hand. Since Sheila was trying to get my title in as short a time as possible (so that I could back to Ohio to transfer title and registration), I called her the next morning after discovering the problem and she saw to it that all the paperwork was done over with my full name. I would also like to mention that your financial person (forgot name) in attempt to sell me extended warranty seemed to get ticked off that I didn't want anything more than the cash deal that was agreed upon and not only attempted to push me into payments instead of cash, but when I explained that I couldn't afford payments he came right out and asked me "then how did you come up with that kind of cash?" That question was way out of line and if I had not been waiting so long, I would have walked out of his office. I just wanted to get done and out. Let me repeat again that you have a great employee in Dave Hilliard! More
by aboater1
March 04, 2014
David helped to get me the best deal on the car that I was looking for. He worked hard to find a perfect match for me and went above and beyond to make sure that I was happy with everything. I would happi was looking for. He worked hard to find a perfect match for me and went above and beyond to make sure that I was happy with everything. I would happily recommend him to anyone who is looking to buy a new car :) More
by melissakupper
February 17, 2014
Very helpful and friendly staff. I was treated like I was a friend instead of another sale. After the purchase of my vehicle, Mike Homer and Eric Dice kept in contact to make sure that everything was going w a friend instead of another sale. After the purchase of my vehicle, Mike Homer and Eric Dice kept in contact to make sure that everything was going well with the vehicle. More
by TiffanyCumbess
Employees Worked With
Mike Homer, Eric Dice
February 11, 2014
Bought new honda accord, all tires had flat spots and will need to be replaced. I brought my car in to be looked at and to get tires replaced, since the car is brand new. I am very unhappy with the servi will need to be replaced. I brought my car in to be looked at and to get tires replaced, since the car is brand new. I am very unhappy with the service I received and even more upset that they are giving me a hard time on replacing the tires. I spent a lot of money on this car and feel that the dealership doesn't care because it is not there problem any more,this problem should be covered under warranty or the dealership should accept the responsibility that they let a car sat on the lot for 6 months with out moving the car so this problem would not happen. I have already contacted Honda corporate office and will be taking my complaints to social media letting people know the poor service I have received. On top of tire issue, I explained to the service department that I recently had my windows tinted and that they could not be rolled down. Next thing I know the service tech is cruising out of the lot with windows open, this is very upsetting to me. I also discovered a nice new nick on my front rim and a scratch on the back rim, so much for me trying to keep my car in good condition. They really need to express to the service techs that they need to be a little more careful with other peoples property and that some people like to keep their vehicles in good shape. I am slowly regretting my purchase of my new Honda, I love my car but the way I have been treated is by far professional. More
by alanrucker
Employees Worked With
Jason
February 05, 2014
Jason gave us a very good experience with purchasing a car. Very pleasant, personal and extremely helpful. Everyone we met with at the Port Charlotte dealership made us feel relaxed. car. Very pleasant, personal and extremely helpful. Everyone we met with at the Port Charlotte dealership made us feel relaxed. More
by wkwatterson
Employees Worked With
Jason Penland
February 05, 2014
Jason did everything he could to make me happy and buy my Honda that day. He sold two other cars while we were there and still had plenty of time for us. Honda that day. He sold two other cars while we were there and still had plenty of time for us. More
by lindabird
Employees Worked With
Jason Penland
February 03, 2014
We made a deal for a 2014 Honda Accord about 12- 1 pm on Monday Jan. 27,2014. We were working with Jason and Jean and they located the car we wanted at a dealer near by. We were told it won't be long and Monday Jan. 27,2014. We were working with Jason and Jean and they located the car we wanted at a dealer near by. We were told it won't be long and the car would be there. About 4 hours later we decided not to wait any longer and Jason told us if we'd leave a check for $1000. he'd hold the check as good faith money and give us the check back when we picked up the car. The check would not be cashed. He called and left a message on Tuesday afternoon and said the car was ready. We came in on Wednesday to pick up the car. After looking the car over, we noticed the mud guards we ordered and paid for were not installed. Jason checked and found they did not have the guards and we were told they would be in on Thursday after 1:30 p.m. Then we inquired about our $1000 check and Jason checked on that only to find it had been cashed and we were told we could get it back on Feb. 10, 2014. That was totally unacceptable. Jean came on the scene and said that was the store policy. That was unacceptable also. This was not our error. Jean made good on the $1000 from his account. We came back to the dealership later that day and gave Jean a copy on the cancelled check from our bank to prove the transaction. Now it's Monday Feb. 3, 2014 still no mud guards; no call to inform us when we will get them. We've called the service department and they informed us it only takes a day to get them once they are ordered. HAS ANYONE ORDERED THEM? When will we hear about this. Is it our responsibility to order them and chase them down. We have purchased 2 other Honda's and NEVER had to go through this hassle. More
by rusbon
Employees Worked With
Jason , Jean Boussicot
February 03, 2014
Dallas, our salesperson was very good in answering all our question and or getting answers. We also feel he respected us during the entire process of buying. our question and or getting answers. We also feel he respected us during the entire process of buying. More
by jdennism1
Employees Worked With
Dallas Godwin
