
Norm Reeves Honda Superstore Port Charlotte
Port Charlotte, FL
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Routine service review Angela Stewart, Asst Services Mgr, has handled my service visits before. She is personable, gives complete explanations of work currently needed as Angela Stewart, Asst Services Mgr, has handled my service visits before. She is personable, gives complete explanations of work currently needed as well as service that will be needed in the future. I received TWO phone calls from her: an update after my car was inspected to discuss all the work needed and then a call that the work was completed earlier than expected. She reviewed all papereork with me including the inspection sheet. Will want her to handle my service again in the future. More
Thanks for the fast service. The service was fast. I needed an oil change & had little time!! Angela made it happen. Plus, I got a detailed estimate of additional services needed. The service was fast. I needed an oil change & had little time!! Angela made it happen. Plus, I got a detailed estimate of additional services needed. This will allow me to schedule when I have the time. More
Excellent service Called for an appointment for an oil change upon my recent return to Florida. Was booked right away. Was greeted upon arrival and quickly signed in Called for an appointment for an oil change upon my recent return to Florida. Was booked right away. Was greeted upon arrival and quickly signed in by Doug Nelson at the customer service desk. My service was done promptly; the car was washed. After going over the review of the condition of the car, tires, etc. with Doug, I was on my way without any delays! Very impressive. More
Pulled up for great service and that’s what I got! Pulled in with no appt for an overdue oil change , I had just returned from a long road trip. I was greeted graciously, taken care of immediately and Pulled in with no appt for an overdue oil change , I had just returned from a long road trip. I was greeted graciously, taken care of immediately and in and out in the time frame they stated.. I chose a few more ala carte services ( from the 30,000 mile check up) Happy smiling faces all around. Highly recommend. More
Bought a new car Our Salesman was very knowledgeable and we are very pleased with the outcome of our new car would definitely recommend him to others he was great Our Salesman was very knowledgeable and we are very pleased with the outcome of our new car would definitely recommend him to others he was great More
Awesome Customer Service I am so very happy with our purchase of a used vehicle for my mother. I stopped by to look at cars and was initially assisted by Juan Olivo. He was I am so very happy with our purchase of a used vehicle for my mother. I stopped by to look at cars and was initially assisted by Juan Olivo. He was super helpful and set us up with a few vehicles to view in our price range. We drove a Chevy Equinox 2011 and really liked it. I spoke with Robert Savettiere (I was very surprised the Sales Manger was in that late at night, it was almost closing time.) I came back the next day to test drive with Mom. She loved the car. Dustin Smith helped us with the paperwork and explained everything in detail, answering all of our questions. This dealership is by far the most dedicated and professional that I have ever experienced. They all went above and beyond my expectations of purchasing a car from a dealership. Thank you Juan, Robert and Dustin for excellent customer service. More
Great experience... everything went great. Service was excel Terrell was my service representative. Very polite and answered any questions I may have had which was just a few. I will always recommend Port Charlo Terrell was my service representative. Very polite and answered any questions I may have had which was just a few. I will always recommend Port Charlotte Honda to my family and friends. More
Nice professional service, I recommend it Very professional and courteous service from Mike Austin, he showed a very good knowledge of the subject and knew the answers to each question asked, Very professional and courteous service from Mike Austin, he showed a very good knowledge of the subject and knew the answers to each question asked, Christopher (Unfortunately, I don't remember the last name) who was also very nice and showed knowledge of the subject. At the service department Mr. Graham was a very polite person More
Service Dept. My Honda needed an oil change. I was greeted by Terrel Sylver. I had several questions about certain things with the car that he quickly answered. V My Honda needed an oil change. I was greeted by Terrel Sylver. I had several questions about certain things with the car that he quickly answered. Very friendly and very helpful. I definitely recommend this dealership. Overall I find the people working there are great with customers. More
Port Charlotte Automall Staff was very friendly and the Service Department was quick and efficient. I will definitely recommend this dealership to friends and family for the Staff was very friendly and the Service Department was quick and efficient. I will definitely recommend this dealership to friends and family for their service needs. More