Norm Reeves Honda Superstore Port Charlotte

My honda I had 4 new tires filter to engine and air condition changed. I payed $960.00 for this, A couple of days later I got a coupon for a discount if I sp I had 4 new tires filter to engine and air condition changed. I payed $960.00 for this, A couple of days later I got a coupon for a discount if I spent a certain amount which would be $15.00. Called my rep to see if they would honor this discount. Was told I had to give them coupon on day of service. I think you could have honored this coupon seeing I spent so much money More

My 2019 Honda Accord Purchase I like the vehicle-I have owned Honda’s in the past. Salesman was very professional, the purchase process was non stressful. Dealership was amenable t I like the vehicle-I have owned Honda’s in the past. Salesman was very professional, the purchase process was non stressful. Dealership was amenable to price negotiations. More

Excellent service Friendly, and efficient. Javier is a wonderful sales person. He is friendly and explains everything that needs to be known about the vehicle. I thank Friendly, and efficient. Javier is a wonderful sales person. He is friendly and explains everything that needs to be known about the vehicle. I thank Javier Gallardo for his service. More

Dishonest/Incompetent The service department was deceitful in its analysis. Finally reached the service manager who did have the mechanic due the service update necessary. The service department was deceitful in its analysis. Finally reached the service manager who did have the mechanic due the service update necessary. In the meantime, Brian Serrano tried told me the blower motor was making noise - I had never heard the noise before or since. I drove home with the problem solved. The next time I tried to drive the car, I had to have it towed due to problems that I will have to wait for them to tell me. I lost total trust when I asked the manager why I had not received the ususal survey and he responded that the technician had written that the "customer had declined" recieving a survey. How tidy!!! More

Six month service and recall I was met by Terrel who, quickly and professionaly, informed me of what needed done to my car and how long he expected it would take. A shuttle servi I was met by Terrel who, quickly and professionaly, informed me of what needed done to my car and how long he expected it would take. A shuttle service was available for me but I didn't need it this time. Service was completed within that time frame and a complimentary car wash provided. I had some questions regarding my navigation so Terrel went with me to my car and explained, and showed me, what I needed to do. My Honda visit exceeded my expectations. More

Good customer service! From beginning to end my customer service was great! Angela Stewart is a great representative of your company. Thank you for her great service. Got From beginning to end my customer service was great! Angela Stewart is a great representative of your company. Thank you for her great service. Got job done in less that estimated time. More

Over the top amazing people at Port Charlotte Honda Let me first start by saying every employee I had the pleasure of working with was super helpful! All the employees worked as a team and actually help Let me first start by saying every employee I had the pleasure of working with was super helpful! All the employees worked as a team and actually helped each other! I purchased my new car recently from Port Charlotte Honda. When I first arrived I was hesitant because I don't care for sales people. Mike Austin is not your average salesman. He is not over bearing, he doesn't rush you and he doesn't just listen to what you are looking for in a car, he heard you! I told Mike right up front, I wanted a black car with cloth seats and the car needed to have under 50k miles. He showed me ONLY the cars that fit the bill! He wasn't out to sell me the highest prices car, he wanted to sell me the car I wanted. He answered all my questions and when he didn't know an answer, he found someone that did. Mike Austin is a very professional, polite and super accommodating sales associate. My circumstances were a little out of the ordinary and Mike was right on the ball keeping me up to date by text messages every step of the way! I could not be any more pleased with my experience at Port Charlotte Honda. Go in today and wait for Mike Austin, you won't be disappointed! Tell him you read the review from Dawn F. Also shout out to finance manager Josh Johnston who was exceptional in explaining the warrantee programs. I was assisted by a few other members of the team, I am sorry I don't recall their names but I was very impressed with how everyone worked together in harmony to make my experience a huge success. Thanks again to the team at Port Charlotte Honda More

Service dept Very good experience with service department for our scheduled maintenance appointment. Also they have a very nice waiting area. Everything was comp Very good experience with service department for our scheduled maintenance appointment. Also they have a very nice waiting area. Everything was completed in less than an hour. More

Friendly and Competent Angela, my service agent, processed the mainenance efficiently. She was friendly and curteous, and the work was done in the time she promised. Good jo Angela, my service agent, processed the mainenance efficiently. She was friendly and curteous, and the work was done in the time she promised. Good job! More

Outstanding Service Representative Angie Stewart is easily the most competent, skilled Service Representative I have ever encoiuntered. She is thorough and straight forward in her appr Angie Stewart is easily the most competent, skilled Service Representative I have ever encoiuntered. She is thorough and straight forward in her approach. I have found her to be very honest, helpful and friendly. She really knows what she is doing and I know I can trust her to do the job right and go the extra mile tfor my convenience. What more could you want?? More