
Norm Reeves Honda Superstore Port Charlotte
Port Charlotte, FL
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Greed over honest service Went for oil change tire rotation. Honda advisor called said there was fluid leak on engine he suggested to wash engine and put dye in system to find Went for oil change tire rotation. Honda advisor called said there was fluid leak on engine he suggested to wash engine and put dye in system to find leak. Total $222.44 i agreed took car home. Went out next morning AC not working. Brought back for dye check advised that AC stopped working after engine wash. Advisor want to charge $130 for AC diagnostic i said maybe something was knocked loose with wash he said wash is under car not near AC and would not check AC without money even though this happened on their watch. He could have checked and told me what was wrong. Instead he called back later to tell me leak was power steering pump need change that and belt for $584 and vtec gasket had oil on it $420 (i had changed this 1 yr ago with local mechanic) so that was a total rip off! Every time i go there its never just the oil change. The local mechanic around the corner charges half of the price and does honest work. Will never go to honda dealer again. Service department is the worst. More
First Visit Initial contact was for oil change and inspection. All went well. I will be taking our second car in for same and will re-evaluate based on that sec Initial contact was for oil change and inspection. All went well. I will be taking our second car in for same and will re-evaluate based on that second visit’s results. More
Repeat buyer This was my second vehicle purchase at PC Honda. We returned because of the positive experience, low pressure and willingness to do business together This was my second vehicle purchase at PC Honda. We returned because of the positive experience, low pressure and willingness to do business together. Amanda was awesome and we worked together entirely through Text and Email prior to the deal. She texted me back and forth additional pictures of the vehicle to make me feel at ease since we were traveling in. We were "those" people that showed up at 7:50pm to buy a car. We were there in the pouring rain and didn't leave with our new vehicle until 10pm. Amanda and finance were willing to stay and helped us through the process. We have 5 kids and logistics of getting to dealership were tough, so we truly appreciate their flexibility. I felt like they actually cared about our situation and weren't just trying to move a vehicle. More
Very friendly staff and service No pressure here great service and easy deal! Pleasure to do business with! Thank you Amanda for working with my son that takes a lot of patience LOL! No pressure here great service and easy deal! Pleasure to do business with! Thank you Amanda for working with my son that takes a lot of patience LOL! 😂😊 More
Amanda Retz & Port Charlotte Honda Great Honda dealership has in southwest Florida. Amanda Retz went above & beyond- definitely not your typical “car saleswoman” ... great place to pur Great Honda dealership has in southwest Florida. Amanda Retz went above & beyond- definitely not your typical “car saleswoman” ... great place to purchase a car .., financing wad quick & Easy! Thanks for the great service More
Excellent customer service Amanda's excellent customer service skills helps with the car buying experience I would definitely recommend her to my friends and family to get their Amanda's excellent customer service skills helps with the car buying experience I would definitely recommend her to my friends and family to get their next vehicle at Port Charlotte Honda /Volkswagen. More
5 Star Dealership This was my second Honda CRV bought at Port Charlotte Honda. Very friendly and easy to deal with. Everyone worked hard to get us the best deal possibl This was my second Honda CRV bought at Port Charlotte Honda. Very friendly and easy to deal with. Everyone worked hard to get us the best deal possible. I plan to use this dealership for all my Honda purchases in the future. I would highly recommend to all my friends and family. More
CRAZY DEAL Thank you to Amanda Smith-Retz at Port Charlotte Honda guys I legit went to 12 different Honda dealers from Sarasota To Fort Lauderdale and the neare Thank you to Amanda Smith-Retz at Port Charlotte Honda guys I legit went to 12 different Honda dealers from Sarasota To Fort Lauderdale and the nearest deal was 4,000 dollars off talk about service from her sales managers to her highly recommend. One thing every dealer said was that deal is fake it’ll never go thru finance, haha well look it did. If you’re looking for a new vehicle new or used or want more for your trade I HIGHLY RECOMMEND THIS DEALER AND Amanda thanks, joey More
Angela is superb Angela Stewart always treats me wonderfully well. I book my services through her and trust her to do right by me always. Her friendliness and professi Angela Stewart always treats me wonderfully well. I book my services through her and trust her to do right by me always. Her friendliness and professionalism complement one another nicely. More
Consistently exceptional service by service dept. team. Driving the extra distance from Cape Coral, to look after our vehicle at this dealership is well worth the extra time and effort required. We have tak Driving the extra distance from Cape Coral, to look after our vehicle at this dealership is well worth the extra time and effort required. We have taken our older model Honda Odyssey purchased in Canada to Port Charlotte Honda for maintenance and diagnostic work and repairs for several years, always receiving excellent service. The experienced service staff is familiar with dealing with issues related to vehicles purchased outside the USA which has simplified recall and warranty situations for us as seasonal customers. Service representatives are knowledgeable, efficient, thorough and professional in every way. The importance of addressing critical safety repairs is emphatically encouraged yet we have never felt pressured to do repairs that were more optional in nature. It is refreshing to see male and female employees holding key positions and excelling in their multi-faceted roles. A sincere thank you to Angela Stewart for getting me through what could have been a nightmare emergency situation in a calm, effective manner. The decent price of the repairs and honest recommendations provided, under the guidance of the experienced mechanics, were much appreciated. Always driving away in a freshly cleaned car is an added bonus! More