
Norm Reeves Honda Superstore Port Charlotte
Port Charlotte, FL
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Great service and communication Was looking for new or newer used car. Had some credit issues but the saleswoman Stacy was great and gave me a lot of great options and ideas. I’ll be Was looking for new or newer used car. Had some credit issues but the saleswoman Stacy was great and gave me a lot of great options and ideas. I’ll be back in a few weeks to finish it. I’m excited about getting a new Jetta More
Angela, assistant service manager, is the best. She has coordinated our car service for over two years!! Love the car & the service teceived!! Thanks, Angela!! coordinated our car service for over two years!! Love the car & the service teceived!! Thanks, Angela!! More
Unhappy and feeling cheated. Repair estimate had the AC compressor priced at a 200 percent markup and oral review of overpriced diagnostic was untrue.. would never return to purch Repair estimate had the AC compressor priced at a 200 percent markup and oral review of overpriced diagnostic was untrue.. would never return to purchase a new car or for repairs. AC replaced 23 months ago and failed again. Statement that the compressor. “Was in pieces” cannot be true as the part was not removed or disassembled. Waited almost 2 hours. More
Best car buying experience i’ve ever had Could not have had a more professional and knowledgeable salesman. Transaction and paperwork went quick and clear. Salesman went over entire car and e Could not have had a more professional and knowledgeable salesman. Transaction and paperwork went quick and clear. Salesman went over entire car and explained in detail all of its functions. Would highly recommend the dealership and it’s approach to highly satistfying the customer. Thanks again! More
Very Happy Car broke down while on vacation. Was not familiar with this dealership. Angela in the service dept was very courteous, knowledgeable and kind. Repair Car broke down while on vacation. Was not familiar with this dealership. Angela in the service dept was very courteous, knowledgeable and kind. Repairs were done satisfactory and now I am able to enjoy my vacation time once again. Thanks much. Jim West Olive, MI More
Phenomenal Experience! I have never had such a wonderful experience in any car dealership I’ve been to. From calling in about a particular vehicle, to signing all of the pap I have never had such a wonderful experience in any car dealership I’ve been to. From calling in about a particular vehicle, to signing all of the paperwork, our experience was phenomenal. My husband called into the dealership inquiring about a particular vehicle a few days ago, and we were fortunate enough to have met Travis Morales. My husband isn’t always easy to deal with and is very particular about things. Travis went above and beyond anything we could’ve asked for, exceeding our expectations from the start. From dozens of text messages and phone calls, he was always extremely responsive. Travis knew we lived in Fort Myers and it would be a little bit of a haul for us on a weekday with a toddler. My husband and I figured out a time to go after work during the week and it unfortunately happened to fall on Travis’ day off. That didn’t stop him from accommodating us. He actually came into work on his day off just to meet us. He was extremely personable, honest, and genuine. It doesn’t get much better than that when working with someone to buy a vehicle. I would recommend Port Charlotte Honda to anyone looking for that “wow” experience. More
When there was a problem...they took care of it The service manager...Al Trudeau always took care of car issues and there was no worries...a great asset to the dealership...a good experience The service manager...Al Trudeau always took care of car issues and there was no worries...a great asset to the dealership...a good experience More
Shame on them for taking advantage of my Elderly Mother! My mother, who is 73 years old, recently widowed was knowingly taken advantage of by Edwin Benson. My father, whom took care of the finances, passed My mother, who is 73 years old, recently widowed was knowingly taken advantage of by Edwin Benson. My father, whom took care of the finances, passed away 7 months ago. My mother was soothingly coerced into a 6.7% 6 year contract. When the family got wind of this within 24 hrs we contacted the dealership to attempt to unwind the contract. We were not going to return the car. We were going to either lease it instead of buying it and cosign the contract in order to obtain a lower interest rate. Edwin promptly refused despite being informed of my mother's lack of understanding of the contract, the fact that she is on fixed income and that we intend on keeping the car. He cited that there are no cooling off period laws within Florida. That is true but that doesn't mean the dealership, although not obligated, can not unwind a contract. If Edwin wanted to he could have chosen to do so even if he is not obligated to do so. I would never recommend this dealership or it's affiliates to anyone and strongly encourage you to find other reputable locations that will not prey on the vulnerable or would at least reverse course when their mutually beneficially avenues for both the dealership and the patron. Shame on you! More
Amazing!!! If your looking for the best car buying experience ever....look no further than Valerie Charles! I’ve bought 5 cars from her and counting! My family a If your looking for the best car buying experience ever....look no further than Valerie Charles! I’ve bought 5 cars from her and counting! My family and friends use no one else! Please remember the name...Valerie Charles!! More
Good salesman I went to dealership to see what Honda had to offer and a salesman by the name of Winchel helped me out. He was very knowledgeable in all the cars eve I went to dealership to see what Honda had to offer and a salesman by the name of Winchel helped me out. He was very knowledgeable in all the cars even the used ones. I will go back to him at tax refund time More