Norm Reeves Honda Superstore Port Charlotte

Awesome car buying experience We worked with Dallas and he was very helpful and patient throughout the entire transaction. We Would definitely recommend him to friends and family. We worked with Dallas and he was very helpful and patient throughout the entire transaction. We Would definitely recommend him to friends and family. A+ More

Great place, great people! Dallas was very pleasant to work with and very well educated with the manufacturers the dealer had on site! Couldn't have had a better experience A+ Dallas was very pleasant to work with and very well educated with the manufacturers the dealer had on site! Couldn't have had a better experience A+ customer service all around!!!! Will spread the word of Charlotte Honda VW to everyone! More

Great dealership One stop shop! Love the dealership and they are open every day and from 830-8. I looked at a lot of trucks and port charlotte Honda and VW had the tru One stop shop! Love the dealership and they are open every day and from 830-8. I looked at a lot of trucks and port charlotte Honda and VW had the truck for me. More

Best expirence EVER Best expirence that I have ever had buying and servicing a car. Thy treated my family right. And I refer everyone there!!!! Thanks for everything Best expirence that I have ever had buying and servicing a car. Thy treated my family right. And I refer everyone there!!!! Thanks for everything More

Sales personnel shanice henry I was greeted by a wonderful sales representative shanice henry she went above and to may sure i get the car i needed. She show where everything was a I was greeted by a wonderful sales representative shanice henry she went above and to may sure i get the car i needed. She show where everything was and understand it.and a happy customer shes a hard and dedicated work and i will recommend her to my friends. Keep up the good work. More

Incompetent Service Team I have been trying to get my car repaired properly since week one of owning it. Check Engine Light came on 3-4 days into driving it. Brought it in, th I have been trying to get my car repaired properly since week one of owning it. Check Engine Light came on 3-4 days into driving it. Brought it in, they replaced cyl.2 glow plug and gave it back, light came right back on, brought it back, went 2 weeks with no communication and then I get the car back after they replace cyl. 2 glow plug and cyl 3 glow plug. After another week or two the light comes back on, I bring it back, they replace cyl 2 glow plug and try to give me back the car... I literally have to tell them to dig deeper and try something else because obviously something else is going on here. So 3 weeks of diagnostic time later, they give us back the car with cyl 2 glow plug replaced again, cyl 3 glow plug replaced again, and the glow plug wiring harness replaced. About a week later the light comes back on, code says "cyl 2 glow plug circuit malfunction" again. I call Service department and tell them the light is on again with the same trouble code but I am not bringing it in because it runs fine and they can't fix it anyways. 26k miles later the light starts flashing so I bring it in. They replace the cyl. 2 glow plug again, try to charge me for it, and act like they are doing me a favor when I finally get them to cover it. But they refuse to cover my 3 days of rental car use because they vehicle is "out of warranty". I confirmed with Dan that they do in fact have data logs from the onboard CPU that the same glow plug code has been continuously showing since the vehicle was under warranty, and his response was that "at some point you need to take ownership of your vehicle when there are this many miles on it" and "you could be using bad fuel" (Yeah because its so common for people to pour bad fuel into cyl. 2 only...) I would agree with that "taking ownership" statement 100% if it were a wear item, but glow plugs should last 150k miles, and these are clearly not worn glow plugs. I have been blamed for the incompetence of their technicians, and have been asked to pay for their inability to diagnose my vehicle's problem. If a technician is not capable of solving a problem, I don't hate him for it, but take responsibility for the shortcoming, don't try to blame me, do the right thing and cover the $150 rental car bill just like you would with any other warranty repair... Just a full year and a half of terrible service topped off with this final straw of being blamed for their incompetence. More

Awesome service at Port Charlotte VW!! Went in for routine service, they were fast and exceptionally friendly! Thanks for the great customer service! I wouldn't go anywhere else.... the d Went in for routine service, they were fast and exceptionally friendly! Thanks for the great customer service! I wouldn't go anywhere else.... the donuts are delicious too! More

Great service They really went out there way to make me happy.Thank you honda. Thanks. Thanks I recommend them to all my friends and family! Thanks again They really went out there way to make me happy.Thank you honda. Thanks. Thanks I recommend them to all my friends and family! Thanks again More

Fair business practice, I don't think so Reminds me of the car salesman of old. We visited dealership, found a VW we liked and would have purchased at the full sticker MSRP price. To our surp Reminds me of the car salesman of old. We visited dealership, found a VW we liked and would have purchased at the full sticker MSRP price. To our surprise the dealer marked up the VW Beetle an additional $5,000 over the MSRP! I questioned why there was an extra markup. At first I was told the car had special custom accessories ordered for the car, which turned out to be questionable since no one could tell or show what the accessories where. Upon further conversation with Jason, one of the sales managers, he explained this VW was a special limited edition and was difficult to get. So this justifies a gouging practice of adding $5,000 to the selling the car above full VW sicker price? Come on guys working on the profit the MSRP returns isn't enough? Get real; I suggest anyone looking for a VW support a dealer that demonstatesc ethical businesses practices that is fair to all parties. Obviously this dealership is questionable in that area. This review has no reflection on the sales person Max. Max although fairly new, was helpful, courteous and looked to the managers for assistance and answers he did not know first hand. More

Great service!!! When I stopped by at Honda VW Dealership, I've met an outstanding personnel, friendly and knowledgeable. Salesman Ryan Becklund and business manager When I stopped by at Honda VW Dealership, I've met an outstanding personnel, friendly and knowledgeable. Salesman Ryan Becklund and business manager Edwin Benson are the best. They helped me to buy an Odyssey for my family. Absolutely great experience and the deal. Strongly recommended! More