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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.7
1,152 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,152 reviews

November 10, 2025

Great car buying experience. All my questions were answered to my satisfaction and I did not feel pressured. More

by mcastro22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Haidar, Kunaal Sharma
Nov 11, 2025 -

Norm Reeves Honda Superstore West Covina responded

Your feedback is something to be thankful for! We’re thrilled that you had such a comfortable and satisfying experience. Thanks for trusting our team to make car buying feel easy.

November 06, 2025

For the most part my experience was nice. A little more attention to detail and my experience would have been more satisfying. More

by GMG_197125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Magno, Amer Dababneh
Nov 07, 2025 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your honesty. We’re happy to hear that your visit was enjoyable overall, and we also take to heart your feedback on areas where we can do better. We look forward to providing an even more seamless experience next time.

October 23, 2025

Stephanie was awesome and patient with my requests. She made buying a new car a smooth decision. More

by norma.rios
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Stephany
Oct 24, 2025 -

Norm Reeves Honda Superstore West Covina responded

That's precisely what we aim for, and Stephanie always hits the bullseye! Thank you for taking the time to rate us, Norma. Whatever your car needs are, we'll be right on target. See you again next time!

October 18, 2025

Great work by Randy Magno. Wonderful experience, easy transaction and I have my beautiful Honda.CRV. Thank you Randy and Norm Reeves Honda! More

by edarchuleta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden in Finance Dept, Randy Magno
Oct 20, 2025 -

Norm Reeves Honda Superstore West Covina responded

A new CR-V opens a world of possibilities, and we're excited for you to see them all! Thank you for the glowing review and shoutout for Randy. When it's time for your first maintenance visit, our service team will be ready to keep up the great work!

October 07, 2025

The overall experience was good; the only complaint is the wait time, which was more than an hour. More

by kk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
Oct 08, 2025 -

Norm Reeves Honda Superstore West Covina responded

Hi there, thanks so much for sharing your honest feedback! We like knowing not only what we're doing well but also how we can improve. We appreciate you taking the time to let us know your thoughts and hope to deliver another 5-star experience next time you stop by.

October 01, 2025

Bought a new car with the help of Nick Maslach. He was excellent . . . informative, helpful, intelligent, forthcoming, and helpful. I can't say enough good things about Nick Maslach. Overall exc More

by charlaineolmedo
Recommend Dealer
Yes
Employees Worked With
Nick Maslach
Oct 02, 2025 -

Norm Reeves Honda Superstore West Covina responded

We’re raising a toast to Nick after reading this review! We’re thrilled he made the process feel like a celebration from start to finish. Thank you for letting us be part of this milestone moment!

September 24, 2025

Straightforward answers and great transparency when working with the sales rep and financing office. Very outgoing. More

by bryantorres1257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh, Jimmy Tang, Randy Magno
Sep 25, 2025 -

Norm Reeves Honda Superstore West Covina responded

Nice work, Bryan! Transparency is the team play we drill every day. We love hearing that our reps and finance squad were in sync and kept the playbook simple. Swing by anytime. We’ll be on the sidelines cheering you on.

September 24, 2025

Ryan L. was so helpful and patient. He answered all my questions and I did not feel pressured. The experience was wonderful! More

by aortega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Lopez, George Ventura
Sep 25, 2025 -

Norm Reeves Honda Superstore West Covina responded

Think of Ryan as your neighborhood barista who remembers your order and asks how your day is going. He poured patience into every answer, and we’re thrilled your visit felt warm and welcoming. Come back anytime for another personalized experience.

September 08, 2025

Abby was great Gabriel was also a big help overall great service and happy with our new vehicle More

by sandoval28.lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby, Guy Gordon, Gabriel Torres
Sep 09, 2025 -

Norm Reeves Honda Superstore West Covina responded

It takes teamwork to build a great car-buying experience, and Abby and Gabriel laid down every brick with care. From start to finish, they kept things sturdy and solid. Thank you for letting us help construct this exciting new chapter with you.

August 26, 2025

A Truly Exceptional Car Buying Experience — Thank You, Nick! I recently purchased a 2026 Honda Civic Si from Norm Reeves Honda Superstore West Covina, and I can honestly say the experience was flawless More

by Roxie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick - Sales, Andrew Brown
Aug 27, 2025 -

Roxie responded

Love it!

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