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Norm Reeves Honda Superstore West Covina
West Covina, CA
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 629 reviews
March 04, 2021
"The Service Consultant, Brandon Hanson, who helped me was..."
- JanThe Service Consultant, Brandon Hanson, who helped me was very friendly, very pleasant, very pleasant and very informative. The service was prompt, very professional but also very pleasant and friendly and cooperative.
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Brandon Hanson
Helpful February 28, 2021
"Samuel Tung, our service advisor made the difference. He..."
- HyramirezSamuel Tung, our service advisor made the difference. He kept us informed and progress of our service. Vehicle was delivered when promised. Very helpful staff!
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February 28, 2021
"Best experience with buying a car especially during this..."
- Ruby HernandezBest experience with buying a car especially during this time. Sami Y our sales men was very nice and knew exactly what we wanted I couldn’t of asked for more just let me put it like this when I got there the car I wanted was washed and ready to go:). Also our finance guy Ray was the best knew how to keep us with our budget and something we where comfortable with. Thank you do doing an amazing job👌. Why to take care of your customers.
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Sami Y, Ray
February 28, 2021
"I have taken my vehicles for service since 2004. Every..."
- ChatoI have taken my vehicles for service since 2004. Every time I have had no complaints. When I first met Brandon Hanson, for one of my vehicle maintenance, I liked him because he explained in detail what was done to the vehicle & asked me if I had any questions that he could answer, which I did not. Since then I have only dealt with Brandon. He knows the maintenance history with my vehicles & I trust him implicitly. When I need to take my vehicle in for service I email him & ask him if he will be there when I want to take my vehicle in & then he will make the appt for me. Brandon is an EXCELLENT customer service technician.
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Brandon Hanson
February 27, 2021
"Thia dealership has always been very thorough and it's..."
- OoozymandiazThia dealership has always been very thorough and it's always pleasant to leave my car with capable hands. I didn't buy my car here but they've serviced my car for the past 7 years.
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February 26, 2021
"All I’m saying is that you need to go here and talk to..."
- k.espinoza317All I’m saying is that you need to go here and talk to Arman! He is so incredibly sweet and knows what he’s talking about. I walked off the lot with my dream car because he worked with manager and us to get us a payment we wanted with a 2021 car. My first ever brand new car and I’ve never been happier!
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Arman-sales Oscar-finance
February 25, 2021
"Juan Luna is friendly and nice!! The service is good but..."
- idalia_rJuan Luna is friendly and nice!! The service is good but they (Honda) should take into account that this pandemic has affected people a lot economically.
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Juan Ramirez Luna
February 25, 2021
"Excellent customer care from their service department..."
- A4Excellent customer care from their service department personnel, particularly Joe Huynh. For the last 7-8 years, l have used Norm Reeves Honda to care for my older Accord and have never had a complaint or problem with the service provided. On my last service, Joe’s partner, Anthony Sanchez also assisted me, and provided prompt and courteous service. Overall, the entire service department gets a big “thumbs-up” from me. 👍
Read MoreFebruary 24, 2021
"Service Advisor Samuel Tung is very courteous and..."
- lyngmailService Advisor Samuel Tung is very courteous and professional. A great asset to Norm Reeves Honda of West Covina. 5 STARS for Samuel Tung at the Service Department.
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Samuel Tung
