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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.8
1,062 Reviews
The number 1 name in Honda Service and Sales; serving the San Gabriel Valley since 1999. Please visit our brand new, state of the art showroom and experience the Norm Reeves difference!
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1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,062 reviews

April 21, 2024

VERY PLEASE WITH RICARDO VILLAMAR WHO TOOK THE TIME TO SHOW ME THE VEHICLES I WAS INTERESTED IN. NO PRESURE AND VERY CARING DEALER AND YOUR DEALERSHIP WAS VERY CLEAN AND STOCKED WITH ALL THE GOODIES. More

by gvic56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Villamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear that Ricardo provided you with a positive and pressure-free experience. We appreciate your feedback and hope you enjoy your new vehicle!

April 16, 2024

My wife and I had a great experience buying our new Passport. Our salesman, John Gomez, was outstanding and was a pleasure to work with. He understood our goals and worked with us until the right vehic More

by AJLM33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience! We're thrilled to hear that John provided exceptional service. We appreciate your recommendation and look forward to serving you and your friends in the future.

April 10, 2024

Trash service, total xxxxx and scam artist. Claims to not know anything about maintenance only how to sell vehicles. Typical cocaine car dealer clown More

by Tei wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gen Balouev
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hyunh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Cortes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Norm Reeves Honda Superstore West Covina responded

Tei, we're sorry to hear that you had a negative experience and we would like the opportunity to learn more. To discuss this, please reach out to our General Sales Manager, David Warren at David.warren@normreeves.com

April 10, 2024

I had a great experience at Norm Reeves. I went in looking a good car but was struggling with the cost of one. Speaking with John and Jake made feel better. More

by leyva_adriana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for choosing Norm Reeves! We're delighted to hear that John and Jake could assist you. If you need any further assistance, feel free to reach out to us. Safe travels!

April 05, 2024

Andrew Brown was exceptional. I asked him questions over several weeks and he provided answers promptly, patiently and candidly. This dealership provided a straight-forward experi More

by Ed
Recommend Dealer
Yes
Employees Worked With
Andrew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience, we're delighted Andrew provided such exceptional service! We aim to make the car buying process as straightforward and enjoyable as possible. We appreciate your business and look forward to serving you again in the future!

April 01, 2024

People are what makes up a good dealership. Jimmy and Carlos made it the best! More

by Mlee4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear that Jimmy and Carlos provided you with exceptional service. We'll be sure to pass along your praise to them.

March 31, 2024

Very helpful sales agent and financial officer. They gave helpful insights and advice about the car. More

by Mikebesa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Haidar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the awesome review. We are always here to help!

March 28, 2024

Very friendly, no rush. Mr David Ochoa was very helpful and gave us options, also help my wife in her language Spanish. Gracias David. More

by Alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Norm Reeves Honda Superstore West Covina responded

We appreciate your time and business! Thanks for the review!

March 26, 2024

Communicated everything I was looking for, and not looking for, by email first. Was pleasantly surprised that all the information I was given didn’t change when I went to dealership in person. More

by Julesg67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Dababneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valeria Soto
Mar 27, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our online communication aligned seamlessly with your in-person visit. We strive to provide consistent and transparent service to all our customers.

March 25, 2024

Randy Magno was our salesman and he was wonderful, he made our purchase experience very smooth and he made everything simple for us. He pushed hard for us to stay within our budget and he thankfully made More

by munozfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Magno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Norm Reeves Honda Superstore West Covina responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Randy. We strive to provide excellent service and value to all our customers. We look forward to assisting you and your loved ones in the future!

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