Norm Reeves Honda Superstore West Covina

Outstanding Dealership!!!!!!!! WOW!!!,Really appreciative of the Outstanding Service and Professional Staff,I shopped around looking for a Civic to fit my budget and no one was as f WOW!!!,Really appreciative of the Outstanding Service and Professional Staff,I shopped around looking for a Civic to fit my budget and no one was as friendly or as willing to meet my needs as John Gomez was,I told him what I wanted and he said he would do the best he can,he got back to me Via Telephone gave me a price range so I showed up at the dealer as promised and what do you know he was a man of his word,what he said he would do HE DID!!!!,My Family and I are EXTREMELY Grateful and Excited,Once again Thanks guys for all you did👍🏼 More

A great car-buying experience! I purchased a certified pre-owned Honda Civic, and I love it! My salesperson was John Gomez, he was great to work with, and did everything possible t I purchased a certified pre-owned Honda Civic, and I love it! My salesperson was John Gomez, he was great to work with, and did everything possible to make sure I was comfortable with the entire process, start to finish. He has called several times since the purchase to ensure that everything is okay, and I have no concerns left unresolved. This was truly the best car-buying experience I’ve ever had, and I would definitely purchase through Norm Reeves again, referring anyone I know to John Gomez! A car is a huge purchase, and feeling good about it after the signing is so important! I genuinely love this car, and the customer service John provided was exceptional! That wont be forgotten... More

So HAPPY 😄 After car shopping at many dealerships, I finally ended up here which I'm glad I did. Mr. John Gomes was very nice and made it easy for me to get a n After car shopping at many dealerships, I finally ended up here which I'm glad I did. Mr. John Gomes was very nice and made it easy for me to get a new 2018 Honda civic LX . Which I'm so Happy 😄. I've had very bad experiences car shopping but today it went great. Nice customer service no waste of time was pleasant to be. (Thanks guys for bring a smile to my face). I would highly recommend come in here and buying a car. More

Delearship review. Thanks Mr John Gomez for making my car purchase from Norm Reeves Honda hassle free from begining to end. I enjoyed this experience Your ability to com Thanks Mr John Gomez for making my car purchase from Norm Reeves Honda hassle free from begining to end. I enjoyed this experience Your ability to communicate with me was outstanding. More

Great experience Loved dealing with Eamahn Zahedikia and John Salama his manager. First time buyer and they got me approved and got me a very good price on my.first ca Loved dealing with Eamahn Zahedikia and John Salama his manager. First time buyer and they got me approved and got me a very good price on my.first car in the u.s thank you More

Really good experience thank you Anthony Thank you son much it was a nice experience every one was really nice and our sales man Anthony lozano was really nice person an pacience Thank you son much it was a nice experience every one was really nice and our sales man Anthony lozano was really nice person an pacience More

Spot Delivery and Yo-Yo Financing Dealership Norm Reeves Honda West Covina exercised the spot delivery a brand new car without informing me as a buyer on Jan 10, 2018 but elected to ca Dealership Norm Reeves Honda West Covina exercised the spot delivery a brand new car without informing me as a buyer on Jan 10, 2018 but elected to cancel the contract on the very next day. The GSM later explained it was not the credit issue (I have a co-signer who has a perfect credit score above 800) but rather, the incestived rate special 0.9% they originally offered was a mistake. However, the finance director still demanded the vehicle be returned to the dealership or I must go with a higher rate 2.15% if I want to keep it. I chose to walk out because this dealership is unprofessional and deceptive. They did what is called the "yo-yo sales trap". Can't trust these people! More

Best experience of getting my Honda Electric Clarity Phillip Nguyen was so courteous and he went out of his way and got me the car I really wanted.He guided me to the loan department and after all paperw Phillip Nguyen was so courteous and he went out of his way and got me the car I really wanted.He guided me to the loan department and after all paperwork is done he is very detailed and explained to me every single function of the car and what I need to know. He even set up the my phone with the car. It was such a easy experience. Thank you Phillip! More

2018 Honda Civic Syr Porter was amazing! He was very kind, not pushy, and I could tell he truly cared about how I felt about the car. He really went out of his way for Syr Porter was amazing! He was very kind, not pushy, and I could tell he truly cared about how I felt about the car. He really went out of his way for me. There was also another young gentleman but I can’t remember his name, he was kind too. I would definitely come back. Syr truly wants what’s best for you. I would say the lady in finance could be more friendly. I could tell she just wanted to go home. She didn’t really care much about me or my purchase. Although Syr and the other man were very kind! Thanks Syr! More

My GREAT experience at Norm Reeves Honda in West Covina I was there to get an inspection on my previous vehicle and walked by the HRV. I knew I had to have it and Patrick made it happen, I LOVE you Patrick! I was there to get an inspection on my previous vehicle and walked by the HRV. I knew I had to have it and Patrick made it happen, I LOVE you Patrick! And I love my car! Awesome experience, it was just effortless. More