Norm Reeves Honda Superstore West Covina

I took my car to Norm reeves honda dealer to do the 100k major service, and also request to repair the factory default on my car. The dealer promise me that i can get back my car within 24 hours. However, t major service, and also request to repair the factory default on my car. The dealer promise me that i can get back my car within 24 hours. However, they just keep lie to me since I fell in their tricks. They said my car's vin num doesn't fall in their recall record, so i won't be free for charge for the factory recall. In this point, I will make contact with honda corp. and see what are the dealer lie to me. In addition, They make excuse to delay schedule for pick up almost a week. I call them day by day, but they just told me "Due to delivery delay, you can't pick it up today". Finally, I got my car back, but they charge me almost double of the original estimate. It just pissed me off. I think they never being honest to their customer. In the service contact, they listed all the bullshit for them to make excuse. They charge the inreasonable price and emphasis their responsbility is limited, and no guarantee all the time, ever they had made promise to you on little thing. I just don't understand how they do business like that maybe they just know how to play some trick and fooling around to make profit. Maybe this dealer is too small and in-capacity to run their business. Honda is mean reliability to me since I bought my first car from Honda. Unfortunlately, I met the worst HONDA DEALER in the world and their words mean nothing. If you believe them, It will cost you alot. More