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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.7
1,156 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,156 reviews

September 24, 2025

Straightforward answers and great transparency when working with the sales rep and financing office. Very outgoing. More

by bryantorres1257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh, Jimmy Tang, Randy Magno
Sep 25, 2025 -

Norm Reeves Honda Superstore West Covina responded

Nice work, Bryan! Transparency is the team play we drill every day. We love hearing that our reps and finance squad were in sync and kept the playbook simple. Swing by anytime. We’ll be on the sidelines cheering you on.

September 24, 2025

Ryan L. was so helpful and patient. He answered all my questions and I did not feel pressured. The experience was wonderful! More

by aortega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Lopez, George Ventura
Sep 25, 2025 -

Norm Reeves Honda Superstore West Covina responded

Think of Ryan as your neighborhood barista who remembers your order and asks how your day is going. He poured patience into every answer, and we’re thrilled your visit felt warm and welcoming. Come back anytime for another personalized experience.

September 08, 2025

Abby was great Gabriel was also a big help overall great service and happy with our new vehicle More

by sandoval28.lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby, Guy Gordon, Gabriel Torres
Sep 09, 2025 -

Norm Reeves Honda Superstore West Covina responded

It takes teamwork to build a great car-buying experience, and Abby and Gabriel laid down every brick with care. From start to finish, they kept things sturdy and solid. Thank you for letting us help construct this exciting new chapter with you.

August 26, 2025

A Truly Exceptional Car Buying Experience — Thank You, Nick! I recently purchased a 2026 Honda Civic Si from Norm Reeves Honda Superstore West Covina, and I can honestly say the experience was flawless More

by Roxie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick - Sales, Andrew Brown
Aug 27, 2025 -

Roxie responded

Love it!

July 25, 2025

The experience was a good one. Everyone tried to help us buy our new car More

by rjack21240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden
Jul 28, 2025 -

Norm Reeves Honda Superstore West Covina responded

The more, the merrier! We're glad our whole team stepped up to help you find the new car that met your needs. What did you end up choosing? Feel free to tag us in any pics of your new ride, and thanks for the review!

July 12, 2025

Amazing customer service and support. Very professional on what they offer and doing. Thank you More

by alex_delarosa01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ochoa
Jul 14, 2025 -

Norm Reeves Honda Superstore West Covina responded

Hey Alex, thank you for the 5-star review! We're so glad that your recent purchase was top-notch. Enjoy the ride, and let us know if you need anything further!

June 21, 2025

Terrible service, I let them know. I was going to pick up my car and I show up after service hours. The sales department says they don’t have a key and they have no one that can unlock More

by Jbar88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Rivas
Jun 23, 2025 -

Norm Reeves Honda Superstore West Covina responded

We regret to hear about your experience with us, as we aim for impeccable customer service. Please contact David Warren, General Sales Manager, at David.warren@normreeves.com so we can discuss your experience with us. Thank you.

June 14, 2025

Gab and Abigail were amazing. Abigail was very patient, courteous, helpful with excellent customer service. With the help of Gab, he made it happen for me and I walked away with t More

by rpubill11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail , Gabriel Torres
Jun 16, 2025 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the top-notch review! We’re all smiles over here and hope you are too. Gab and Abigail are especially happy to hear your shoutouts. If you ever need anything, just give us a call—we’d be happy to help again.

June 14, 2025

Process too long and had to go back several times. I Tthink can be streamlined, More

by mg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Anaya finance Ryan B Lopez
Jun 16, 2025 -

Norm Reeves Honda Superstore West Covina responded

Thanks for reaching out to us with your feedback. We're here to help and work with you to make sure your next visit is better. you can reach out to David Warren, General Sales Manager, at David.warren@normreeves.com anytime and we'll be ready for you.

May 13, 2025

This is an excellent location with a selection of Hondas that made it easy to choose the car and needed and wanted. More

by Spr
Recommend Dealer
Yes
Employees Worked With
Kunaal Sharma
May 14, 2025 -

Norm Reeves Honda Superstore West Covina responded

There's truly a Honda for everyone, especially when you browse our selection! We hope you're loving your new ride. If there is anything else we can do for you, please let us know!