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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.7
1,134 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,134 reviews

September 20, 2022

Decent people and nice sounding staff but be careful for how they word and “help out” More

by Leonard
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sophia, Jason Fang
Sep 21, 2022 -

Norm Reeves Honda Superstore West Covina responded

Hello Leonard, we're disappointed that you did not have a positive experience. If you wish to discuss your experience further, please give our General Sales Manager, Jesse Mischner, a call at 626-756-3838. Thank you.

September 19, 2022

Excellent customer service and friendly staff. Our sales person explained in details the vehicle features and took time showed us multiple vehicles without pressure of buying, as well as making t More

by jperea70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sofia Mena
Sep 20, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the excellent review! Our team will always try to provide an informative and pleasant purchase process for our customers, so they leave our dealership satisfied. We appreciate doing business with you and we hope to see you again.

September 15, 2022

Very helpful and worked with me during my purchase. This is the 3rd car my family has purchased from here and we recommend this dealer to everyone. More

by danielsilvaa123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Salama, Manny Alonzo, Ryan Lucas
Sep 16, 2022 -

Norm Reeves Honda Superstore West Covina responded

We are very happy to have provided you with such a positive experience, Daniel! Our team strives to deliver an excellent experience and are glad you found this to be the case once again. If you have further needs or questions, please reach out!

August 18, 2022

After visiting so many dealers and not finding what my daughter was looking for. We are so glad to have gone to Norm Reeves Honda. Bryan was able to help us out finding us a car that we liked. We walked o More

by Nadia.belloso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Garcia, Amer Dababneh
Aug 18, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the kudos, Nadia! We're so thrilled to hear that you had a 5-star experience with our team during your purchase. Take care and enjoy!

August 12, 2022

Bought a new vehicle. Friendly staff very clean facilities quick service and they explained how to use some of the most common features More

by Alim8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luigi, Manny Alonzo, Jason Fang
Aug 15, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks so much for rating your experience five stars, Alim8! If there’s anything else we can do to be of assistance, please reach out! 

August 07, 2022

The sales person “Jacob” was very knowledgeable about the vehicle we purchased. He was very friendly and great to deal with More

by Villazusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Dababneh
Aug 08, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks for your wonderful review and rating! We're happy to hear that Jacob could provide 5-star service.

July 24, 2022

No issues everything was good sale are very good they give me different form to pay More

by ramosazusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fang, Ibrahim Mouawad
Jul 25, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

July 24, 2022

I have been looking to buy a new truck for nearly two years now. The pandemic, microchip shortages, supply chain issues, and low inventory have created a seller’s market in which car dealerships have not More

by Samurai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ventura, Gabriel Torres, Ryan Lucas
Jul 25, 2022 -

Norm Reeves Honda Superstore West Covina responded

You're very welcome! We are so happy we could be of service. Thank you for the 5-star review, and congrats on your new ride.

July 24, 2022

Great dealership with great deals! Everyone is very nice and helpful. Will be coming back again! More

by Jasmine Del real
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larvell Hollis
Jul 25, 2022 -

Norm Reeves Honda Superstore West Covina responded

We are so pleased that you had an excellent experience at Norm Reeves Honda West Covina. We appreciate the amazing rating, and we hope to see you again.

July 23, 2022

Sales team and Finance team made my experience very easy. Appreciate the honesty and professionalism. I recommend you go there for your next vehicle. More

by BB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree, Jimmy Tang, Ibrahim Mouawad
Jul 25, 2022 -

Norm Reeves Honda Superstore West Covina responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Norm Reeves Honda West Covina and for sharing your recommendation of our work. See you next time!

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