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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.7
1,134 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,134 reviews

July 21, 2022

If you are Interested in purchasing a new vehicle Larvell is the one, he makes it happen. I love my new Honda Accord. More

by Elainemartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larvell Hollis
Jul 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for your kind words, Elaine! It's great to hear that Larvell could make your car-buying experience a 5-star one. We appreciate your business and look forward to seeing you again!

July 21, 2022

Loved the way Larvell helps us out like we are family. Enjoyed his customer service. More

by Karlaarellano059
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larvell Hollis
Jul 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the glowing review, Karla! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

July 21, 2022

Larvell was pretty cool! He was honest and straight forward I like that approach because I hate BS. More

by r.amadeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larvell Hollis
Jul 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

July 21, 2022

I had a car accident and I was not into getting behind the wheel again. He had such a great attitude I really felt good again More

by Maia Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larvell Hollis
Jul 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks so much for recommending us, Maia. We're so pleased to learn that our team continues to be great at what they do!

July 18, 2022

Great dealership very helpful team all around they do whatever they can to help you get into the car you want More

by Chrisd412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ventura, John Gomez, Jessica Navarro, Ryan Lucas
Jul 20, 2022 -

Norm Reeves Honda Superstore West Covina responded

We are very pleased to hear you had an excellent experience with our team. We appreciate the amazing rating, and we hope to see you again.

July 11, 2022

I was so please with the service I received by the salesman Miguel, Francisco and manager that helped me with the purchase of my new vehicle. They went above and beyond to help me with a comfortable p More

by Irene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Anaya, Francisco Alvarez , John Salama
Jul 12, 2022 -

Norm Reeves Honda Superstore West Covina responded

Irene, it's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one thanks to our amazing team. Thanks for coming by!

July 11, 2022

Andrew, in sales, was professional and patient. He kept me updated as I waited for my car to be delivered, and also accommodated me for having to wait on Honda for a longer delivery time. More

by Kris J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luigi, Andrew Brown
Jul 12, 2022 -

Norm Reeves Honda Superstore West Covina responded

Our goal is to ensure all customers have 5-star experiences at Norm Reeves Honda West Covina, and we're thrilled to hear this was the case for you, Kris. Congrats on your purchase!

July 03, 2022

100% Above and beyond service. From customer service to member support and assistance. Thank you for really working with me and my financial needs. Shoutout to Johnny Lopes and R More

by moncevn32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lopes , Ryan Lucas
Jul 05, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

June 30, 2022

The extremely affable attentive sales staff offered a better deal than we expected on our preferred vehicle--and in far less time than one often encounters elsewhere. More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Navarro, Chris Dao
Jul 05, 2022 -

Norm Reeves Honda Superstore West Covina responded

Our goal is to ensure all customers have 5-star experiences at Norm Reeves Honda West Covina, and we're thrilled to hear this was the case for you, Eric. It's great to now that our sales staff could make your car-buying experience efficient and pleasant. Congrats on your purchase!

June 27, 2022

Been going here since ‘04. Best service. Very helpful and easy to deal with. Highly recommend. More

by Bryce2107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibrahim Mouawad
Jun 27, 2022 -

Norm Reeves Honda Superstore West Covina responded

We love hearing from our returning customers, and we appreciate you taking the time to leave us this fantastic 5-star rating and recommendation. Until next time, Bryce, take care!

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