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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.7
1,134 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,134 reviews

June 22, 2022

Untrustworthy, dishonest, dishonorable, deceitful, unprincipled, shady, disingenuous, insincere, not frank, scheming, double-dealing, crooked dealership. More

by acorrea49
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Torres
Jun 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

Hello, we are very concerned to hear this feedback and would appreciate the opportunity to learn more about your experience at Norm Reeves Honda West Covina. If you're willing, please reach contact our General Sales Manager, Jesse Mischner, at 626-756-3838. Thank you.

June 21, 2022

I had no issues and the dealer was very helpful in all aspects, this the 5th time I came back to this dealership. More

by dennisjimenez959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Haidar
Jun 22, 2022 -

Norm Reeves Honda Superstore West Covina responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Thanks so much for continuing to choose Norm Reeves Honda West Covina, Dennis!

June 19, 2022

My salesman, Stan S. and finance manager, Ibrahim were fabulous. I loved the fact that they made my purchasing experience seem effortless. They were friendly, polite, tra More

by fleurlilac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Sharma, Ibrahim Mouawad
Jun 21, 2022 -

Norm Reeves Honda Superstore West Covina responded

Our goal is to ensure all customers have 5-star experiences at Norm Reeves Honda West Covina, and we're thrilled to hear this was the case for you. Congrats on your purchase!

June 18, 2022

Very helpful staff. We had a good experience. I would recommend this dealership to friends. More

by pennie3112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahnaz Darianavardian
Jun 21, 2022 -

Norm Reeves Honda Superstore West Covina responded

Thanks so much for rating your experience five stars! If there’s anything else we can do to be of assistance, please reach out!

June 15, 2022

Chris Poole was awesome! Very honest, hard working, patient. General manager and sales manager assisting were also amazing, willing to help and get me the best deal possible! More

by Rita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Poole
Jun 16, 2022 -

Norm Reeves Honda Superstore West Covina responded

We love hearing from our customers about their car-buying experience, thank you for sharing. We're so happy to hear that you're pleased with your purchase. It was our pleasure to help you. Take care and enjoy, Rita!

June 14, 2022

My sales advisor Jimmy was just great. He was highly customer centric, friendly, ensured that the entire experience of buying a car was pleasant, provided all the relevant information whic More

by Anshuman
Recommend Dealer
Yes
Employees Worked With
Jimmy Tang
Jun 16, 2022 -

Norm Reeves Honda Superstore West Covina responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

June 14, 2022

Bryan Garcia was my salesman and I couldn’t ask for a better one; knowledgeable, nice and patient. He and John, the sales manager, made a great team and worked with me to get me a deal that I am very hap More

by Catherine Chico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Salama, Bryan Garcia
Jun 16, 2022 -

Norm Reeves Honda Superstore West Covina responded

Catherine, we're so glad to hear that our team could go above and beyond to get you the best deal and make your car-buying experience a pleasant one. Thanks for choosing Norm Reeves Honda West Covina!

June 13, 2022

David was great and very helpful, he answered all of our questions and made the purchasing process great for us. He explained all of the new features our hybrid model has and what we can look forward too. T More

by Jtuells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ochoa
Jun 14, 2022 -

Norm Reeves Honda Superstore West Covina responded

We're thrilled to hear that David met all your needs during your visit! Congrats on your purchase, and we look forward to working with you again in the future.

June 09, 2022

Quick, and very good service from all staff at Norm Reeves Honda, West Covina, CA More

by bubbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luigi, I didn’t catch his last name, David Ochoa, Ryan Lucas
Jun 10, 2022 -

Norm Reeves Honda Superstore West Covina responded

It's a team effort here and we couldn't be happier to see that our team provided you with quick, good service. Thanks for coming by!

June 06, 2022

Great service. Salesman Andrew brown was very helpful and very patient with us and he listens to what we want and always go beyond to please the customer. Would def More

by Teresa castillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Brown
Jun 07, 2022 -

Norm Reeves Honda Superstore West Covina responded

Teresa, we can’t thank you enough for writing this awesome recommendation for our dealership! It was a pleasure to help you, and we look forward to doing so again.

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